{"id":5704,"date":"2026-05-06T14:37:46","date_gmt":"2026-05-06T14:37:46","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/nl-nl\/?page_id=5704"},"modified":"2026-06-10T14:17:03","modified_gmt":"2026-06-10T14:17:03","slug":"klantendag-2026","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/over-ons\/evenementen\/klantendag-2026\/","title":{"rendered":"Klantendag 2026"},"content":{"rendered":"\n\n
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Content Guru
\r\nKlantendag 2026<\/h1>\n
Depot Boijmans van Beuningen, Rotterdam<\/h5>\n
Donderdag 25 juni 2026<\/h5>\n
12.00 – 17.00<\/h5>\n<\/div>\n <\/div>\n <\/div>\n
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Wat kunt u verwachten?<\/h2>\n

Op donderdag 25 juni nodigen we u van harte uit voor de Content Guru Klantendag.
\nEen inspirerende middag vol inzichten, innovaties en ontmoetingen met vakgenoten.<\/p>\n

We verwelkomen u van 12.00 tot 17.00 uur op een unieke locatie: het Depot Boijmans Van Beuningen in Rotterdam.
\nEen bijzondere setting die perfect past bij een middag waarin we vooruitkijken naar de toekomst van CX en klantcontact.<\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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13.00 – 14.00<\/h5>\n<\/td>\n
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CX\/UX trends en de storm roadmap<\/h5>\n

Rebecca Byford<\/strong>, Customer Succes Manager, neemt ons mee in de ontwikkelingen binnen CX en UX en hoe deze samenkomen in de verdere ontwikkeling van het storm-platform<\/td>\n<\/tr>\n

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14.00 – 15.00<\/h5>\n<\/td>\n
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Van inzicht naar gedrag: bouwen aan toekomstbestendige klantrelaties<\/h5>\n

Nicole van den Heuvel<\/strong>\u00a0(Senior Manager PMO & CX bij Remeha – BDR Thermea Group) neemt je mee in de resultaten van hun recente customer intimacy-onderzoek.<\/td>\n<\/tr>\n

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15.00 – 15.30<\/h5>\n<\/td>\n
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De verborgen kracht van QM in klantcontact<\/h5>\n

Aan de hand van klantcases gaat Eric Hartmans<\/strong>, Customer Engagement Consultant bij Vodafone Business, dieper in op de rol van Quality Management (QM), een onderwerp dat bij veel organisaties nog onderbenut is, maar juist grote kansen biedt.<\/td>\n<\/tr>\n

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15.30 – 16.00<\/h5>\n<\/td>\n
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AI-demonstraties<\/h5>\n

Peter Jongeneel<\/strong>\u00a0en Albert van der Heide<\/strong>\u00a0van Content Guru nemen ons mee in de laatste AI oplossingen die beschikbaar zijn op het storm-platform, waaronder brain Machine Agent, AQM en DAT V3.<\/td>\n<\/tr>\n

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16.00 – 17.00<\/h5>\n<\/td>\n
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Pixel Pioneers<\/h5>\n

Tijdens een rondleiding in het Depot Boijmans laten we zien dat AI al langer bestaat dan we denken door middel van een inspirerende rondleiding en kunstzinnige voorbeelden.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Sprekers<\/h2>\n <\/div>\n <\/div>\n \n\n\n
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\"Rebecca<\/strong><\/p>\n

Rebecca Byford<\/strong>
\nCustomer Succes Manager<\/p>\n

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\"Nicole<\/strong><\/p>\n

Nicole van den Heuvel<\/strong>
\nSenior Manager PMO & CX BDR Thermea Group<\/p>\n

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\"Eric<\/strong><\/p>\n

Eric Hartmans<\/strong>
\nCustomer Engagement Consultant Vodafone Business<\/p>\n

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\"Albert<\/strong><\/p>\n

Albert van der Heide<\/strong>
\nSolution consultant Content Guru<\/p>\n

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\"Peter<\/strong><\/p>\n

Peter Jongeneel<\/strong>
\nBusiness Development Manager<\/p>\n

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Meld u nu aan<\/h1>\n

Wilt u erbij zijn? Meld u dan aan via het formulier op deze pagina.<\/p>\n

We kijken ernaar uit u te verwelkomen in Rotterdam!<\/p>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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