{"id":3248,"date":"2025-02-19T20:49:08","date_gmt":"2025-02-19T20:49:08","guid":{"rendered":"https:\/\/contentguru.wpenginepowered.com\/nl-nl\/?page_id=3248"},"modified":"2026-05-27T15:52:49","modified_gmt":"2026-05-27T15:52:49","slug":"publieke-sector","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/nl-nl\/oplossingen\/sectoren\/publieke-sector\/","title":{"rendered":"Publieke Sector"},"content":{"rendered":"\n\n
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Publieke sector<\/h1>\n
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Verbeter de ervaring van uw inwoners<\/span><\/article>\n<\/div>\n<\/div>\n
\n Boek een demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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We\u2019re BIG in Customer Experience<\/h2>\n

Onze AI-oplossingen zorgen voor een naadloze ervaring<\/strong> van inwoners, ondersteund door proactieve communicatie<\/strong> en selfservice<\/strong> om de druk op uw medewerkers te verlichten.<\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Wij hebben ervaring in Klantcontact<\/h3>\n

Als u geen direct, gepersonaliseerd contact kunt leveren via welk kanaal dan ook, raken uw inwoners gefrustreerd.<\/p>\n

U heeft een oplossing nodig die het maximale uit uw gegevens haalt en op maat gemaakte ervaringen cre\u00ebert telkens wanneer een inwoner contact opneemt. Die cruciale processen kunnen automatiseren om tijd te besparen voor zowel medewerkers als inwoners. Een oplossing die veilig is om het vertrouwen van uw inwoners te behouden, hoe uiteenlopend uw service ook is.<\/p>\n

Upgrade naar de cloud met storm<\/strong>\u00ae<\/sub> en begin uw \u2018citizen experience journey\u2019.<\/p>\n <\/div>\n

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Upgrade naar de cloud<\/h3>\n

Wanneer u de effici\u00ebntie wilt verhogen, kunt u niet vertrouwen op dure on-prem oplossingen. Wanneer u verstrikt raakt in een complex IT-domein, wordt het onmogelijk om een \u200b\u200bgeweldige customer experience te cre\u00ebren. Upgrade naar de cloud met het storm<\/strong>-platform en verlaag uw totale kosten.<\/p>\n

Als single-stack oplossing biedt storm alle functionaliteit die uw contactcenter nodig heeft, via \u00e9\u00e9n toegangspunt. Gebruik storm<\/strong> FLOW\u2122 om complexe services te ontwerpen met een intu\u00eftieve, no-code-interface. Update services met \u00e9\u00e9n druk op de knop. Er is geen downtime nodig.<\/p>\n

Laat storm<\/strong> uw klantervaring verbeteren.<\/p>\n <\/div>\n

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Citizen experience<\/h3>\n

Uw inwoners verwachtten gestroomlijnde, op maat gemaakte ervaringen telkens wanneer ze contact opnemen. Of het nu gaat om wachten in wachtrijen, doorverbonden worden tussen medewerkers of gedwongen worden om informatie te herhalen, u kunt het zich niet veroorloven om het vertrouwen van burgers te verliezen.<\/p>\n

Haal het maximale uit uw gegevens. Het storm<\/strong>-platform integreert met elk bestaand systeem van registratie om alle relevante gegevens in \u00e9\u00e9n enkel venster te brengen. Geef uw medewerkers de mogelijkheid om gepersonaliseerde ervaringen te leveren en uw inwoners telkens weer te verrassen. Verminder wachttijden met intelligente Machine Agents waarmee uw burgers zichzelf kunnen bedienen. Zorg dat uw inwoners zich gehoord en begrepen voelen.<\/p>\n

Laat storm<\/strong> uw inwoners verrassen met elk contact.<\/p>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n <\/div>\n

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Beveiliging en compliance<\/h3>\n

Wanneer u gevoelige gegevens van inwoners verwerkt, kan elke inbreuk op de beveiliging ernstige gevolgen hebben. Wanneer uw systemen worden gecontroleerd door overheidsinstanties, heeft u beveiliging nodig die altijd up-to-date is.<\/p>\n

Geef uw inwoners het vertrouwen met het storm<\/strong>-platform.<\/p>\n <\/div>\n

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Sussex Police used storm<\/strong> to rise 25 places<\/strong> in public communications rankings.<\/h3>\n<\/div>\n<\/div>\n
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Using storm<\/strong>, the DVLA was able to save over $8 million<\/strong> on their public communications.<\/h3>\n<\/div>\n
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Through storm<\/strong>\u2019s AI Transcription, Serco has helped 20,000 citizens get back into work<\/strong>, and saved 20 minutes per interaction<\/strong>.<\/h3>\n<\/div>\n
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Waarom Content Guru?<\/h3>\n

De oplossingen van Content Guru onderscheiden zich van de concurrentie.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Beste prestaties<\/h5>\n
We beoordelen voortdurend de beste onderliggende componenten.<\/div>\n <\/div>\n <\/div>\n
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Hoogste gegevensintegriteit<\/h5>\n
We zorgen voor robuuste gegevenssoevereiniteit, auteursrechtbescherming en controleerbaarheid.<\/div>\n <\/div>\n <\/div>\n
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Grootste flexibiliteit<\/h5>\n
We gaan verder dan AI om services te cre\u00ebren die vaste en ongestructureerde oplossingen combineren.<\/div>\n <\/div>\n <\/div>\n
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Beste toegevoegde waarde<\/h5>\n
Onze software-oplossing levert een sterke ROI.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":837,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[16],"class_list":["post-3248","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPublieke Sector - Content Guru<\/title>\n<meta name=\"description\" content=\"Discover how storm\u00ae works within the Public Sector to create tailored citizen experiences to deliver mission critical success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/nl-nl\/oplossingen\/sectoren\/publieke-sector\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Publieke Sector - 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