{"id":5083,"date":"2025-09-29T10:58:07","date_gmt":"2025-09-29T10:58:07","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/ja-jp\/?post_type=resource&#038;p=5083"},"modified":"2026-02-19T14:43:06","modified_gmt":"2026-02-19T14:43:06","slug":"2025-gartner-magic-quadrant-for-contact-center-as-a-service","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/ja-jp\/resources\/whitepapers\/2025-gartner-magic-quadrant-for-contact-center-as-a-service\/","title":{"rendered":"2025 Gartner Magic Quadrant For Contact Center As A Service"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>2025 Gartner Magic Quadrant For Contact Center As A Service<\/h1>\n                <div class=\"publish-date\">Published: 9\u6708 29th 2025<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h2 data-pm-slice=\"1 1 []\">\u8a73\u3057\u3044\u8cc7\u6599\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/h2>\n<p>\u79c1\u305f\u3061Content Guru\u306f\u3001Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 for Contact Center as a Service\u306b\u304a\u3044\u3066\u300cChallenger\uff08\u30c1\u30e3\u30ec\u30f3\u30b8\u30e3\u30fc\uff09\u300d\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002Gartner \u306b\u3088\u308b\u9078\u51fa\u7406\u7531\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"col \">\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">\u8a73\u7d30\u30ec\u30dd\u30fc\u30c8\u3092\u3054\u5e0c\u671b\u306e\u65b9\u306f\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9(PDF\u5f62\u5f0f)\u304c\u53ef\u80fd\u3067\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u306e\u70ba\u60c5\u5831\u306e\u5165\u529b\u3092\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5080 size-large\" src=\"https:\/\/www.contentguru.com\/ja-jp\/wp-content\/uploads\/sites\/13\/2025\/09\/GMQ2025CG-922x1024.png\" alt=\"\" width=\"922\" height=\"1024\" srcset=\"https:\/\/www.contentguru.com\/ja-jp\/wp-content\/uploads\/sites\/13\/2025\/09\/GMQ2025CG-922x1024.png 922w, https:\/\/www.contentguru.com\/ja-jp\/wp-content\/uploads\/sites\/13\/2025\/09\/GMQ2025CG-270x300.png 270w, https:\/\/www.contentguru.com\/ja-jp\/wp-content\/uploads\/sites\/13\/2025\/09\/GMQ2025CG-768x853.png 768w, https:\/\/www.contentguru.com\/ja-jp\/wp-content\/uploads\/sites\/13\/2025\/09\/GMQ2025CG-1383x1536.png 1383w, https:\/\/www.contentguru.com\/ja-jp\/wp-content\/uploads\/sites\/13\/2025\/09\/GMQ2025CG-1844x2048.png 1844w\" sizes=\"auto, (max-width: 922px) 100vw, 922px\" \/><\/p>\n<\/article>\n<\/div>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p> <\/p>\n<form id=\"mktoForm_1145\"><\/form>\n<p> <\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-top has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Gartner<span class=\"superscript\"><sup><sub>\u00ae<\/sub><\/sup><\/span>, Magic Quadrant for Contact Center as a Service, Drew Kraus, Jason Bridge, Megan Fernandez, Pri Rathnayake, Pankil Sheth, 08. September 2025.<\/p>\n<p><i>GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.<\/i><\/p>\n<p><i>This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru.<\/i><\/p>\n<p><i>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/i><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>\u79c1\u305f\u3061Content Guru\u306f\u3001Gartner\u00ae Magic Quadrant\u2122 for Contact Center as a Service\u306b\u304a\u3044\u3066\u300cChallenger\uff08\u30c1\u30e3\u30ec\u30f3\u30b8\u30e3\u30fc\uff09\u300d\u306b\u9078\u51fa\u3055\u308c\u307e\u3057\u305f\u3002Gartner \u306b\u3088\u308b\u9078\u51fa\u7406\u7531\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002 <\/p>\n","protected":false},"featured_media":5370,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[44,46],"resource_type":[4],"resource_folder":[70],"class_list":["post-5083","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-drive-digital-transformation","resource_topic-lead-in-cx-and-ai","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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