{"id":4299,"date":"2025-02-27T17:29:15","date_gmt":"2025-02-27T17:29:15","guid":{"rendered":"https:\/\/contentguru.wpenginepowered.com\/ja-jp\/?post_type=resource&#038;p=4299"},"modified":"2026-02-20T17:17:20","modified_gmt":"2026-02-20T17:17:20","slug":"csat-your-most-valuable-asset","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/ja-jp\/resources\/whitepapers\/csat-your-most-valuable-asset\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u6e80\u8db3\u5ea6\uff1d\u6700\u3082\u4fa1\u5024\u3042\u308b\u8cc7\u7523"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>\u30ab\u30b9\u30bf\u30de\u30fc\u6e80\u8db3\u5ea6\uff1d\u6700\u3082\u4fa1\u5024\u3042\u308b\u8cc7\u7523<\/h1>\n                <div class=\"publish-date\">Published: 2\u6708 27th 2025<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both has-bg\" style=\"background-color:#004d95;color:#f8f9eb;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>\u9ad8\u5ea6\u306a\u8cea\u3092\u4f34\u3046\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u5229\u76ca\u7387\u3001\u58f2\u4e0a\u5897\u52a0\u7387\u3001\u5e73\u5747\u8cfc\u5165\u984d\u306a\u3069\u3092\u5dee\u3057\u7f6e\u304d\u3001\u73fe\u5728\u6700\u3082\u91cd\u8981\u306a\u30d3\u30b8\u30cd\u30b9\u306e\u6307\u6a19\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u304c\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u7372\u5f97\u3057\u3001\u9577\u671f\u7684\u306a\u30d6\u30e9\u30f3\u30c9\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u6700\u5584\u306e\u65b9\u6cd5\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u6e80\u8db3\u5ea6(CSAT)\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u5727\u5012\u7684\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u7dad\u6301\u3001\u62e1\u5927\u3001\u304a\u3088\u3073\u5168\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u53ce\u76ca\u306e\u91cd\u8981\u306a\u63a8\u9032\u8981\u56e0\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <header class=\"flex space-x-4\">\n<div class=\"space-y-2\">\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">\n<h2><b>\u8a73\u7d30\u8cc7\u6599\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/b><\/h2>\n<\/article>\n<\/div>\n<\/header>\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">\u5927\u591a\u6570\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u306f\u3001\u4f01\u696d\u3068\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u3084\u308a\u53d6\u308a\u3067\u304d\u308b\u3068\u3044\u3046\u4e8b\u306f\u4f01\u696d\u304c\u6295\u8cc7\u3059\u308b\u306b\u5024\u3059\u308b\u8981\u7d20\u3068\u6349\u3048\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u4eca\u65e5\u306e\u4f01\u696d\u306f\u6e80\u8db3\u5ea6\u3092\u7121\u8996\u3059\u308b\u308f\u3051\u306b\u306f\u3044\u304b\u306a\u3044\u306e\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306f\u3001\u4f01\u696d\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u9593\u306e\u3059\u3079\u3066\u306e\u63a5\u89e6\u306e\u6a5f\u4f1a\u306b\u304a\u3044\u3066\u767a\u751f\u3057\u3001\u660e\u78ba\u5316\u3055\u308c\u307e\u3059\u3002\u307e\u305f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u8fd1\u5e74\u6700\u3082\u91cd\u8981\u306a\u63a8\u9032\u8981\u56e0\u3068\u3057\u3066\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u65b0\u3057\u3044\u65b9\u6cd5\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3084\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u826f\u3044\u6a5f\u4f1a\u3060\u3068\u3082\u8a00\u3048\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u3092\u52b9\u7387\u7684\u306b\u89e3\u6c7a\u3059\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u30db\u30ef\u30a4\u30c8\u30da\u30fc\u30d1\u30fc\u306b\u3066\u3001\u6b21\u306e\u30c8\u30d4\u30c3\u30af\u3092\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30cb\u30fc\u30ba\u3002<\/li>\n<li>\u5c31\u696d\u5834\u6240\u306e\u591a\u69d8\u5316\u3002<\/li>\n<li>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3002<\/li>\n<li>\u30af\u30e9\u30a6\u30c9\u3078\u306e\u79fb\u884c\u3002<\/li>\n<li>CSAT\u306e\u30d1\u30ef\u30fc: UK Power Networks\u793e\u306e\u30b1\u30fc\u30b9\u30b9\u30bf\u30c7\u30a3\u3002<\/li>\n<\/ul>\n<p>\u8a73\u7d30\u30ec\u30dd\u30fc\u30c8\u3092\u3054\u5e0c\u671b\u306e\u65b9\u306f\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9(PDF\u5f62\u5f0f)\u304c\u53ef\u80fd\u3067\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u306e\u70ba\u60c5\u5831\u306e\u5165\u529b\u3092\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<\/article>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><\/p>\n<form id=\"mktoForm_1146\"><\/form>\n<p><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>\u9ad8\u5ea6\u306a\u8cea\u3092\u4f34\u3046\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u5229\u76ca\u7387\u3001\u58f2\u4e0a\u5897\u52a0\u7387\u3001\u5e73\u5747\u8cfc\u5165\u984d\u306a\u3069\u3092\u5dee\u3057\u7f6e\u304d\u3001\u73fe\u5728\u6700\u3082\u91cd\u8981\u306a\u30d3\u30b8\u30cd\u30b9\u306e\u6307\u6a19\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u304c\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u7372\u5f97\u3057\u3001\u9577\u671f\u7684\u306a\u30d6\u30e9\u30f3\u30c9\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u6700\u5584\u306e\u65b9\u6cd5\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u6e80\u8db3\u5ea6(CSAT)\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u5727\u5012\u7684\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u7dad\u6301\u3001\u62e1\u5927\u3001\u304a\u3088\u3073\u5168\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u53ce\u76ca\u306e\u91cd\u8981\u306a\u63a8\u9032\u8981\u56e0\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n","protected":false},"featured_media":5369,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[46],"resource_type":[4],"resource_folder":[70],"class_list":["post-4299","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-lead-in-cx-and-ai","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- 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