{"id":2507,"date":"2023-09-26T17:06:00","date_gmt":"2023-09-26T17:06:00","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=2507"},"modified":"2025-07-24T08:53:13","modified_gmt":"2025-07-24T08:53:13","slug":"content-gurus-ai-solution-wins-computing-cloud-excellence-award-at-2023-ceremony","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/ja-jp\/resources\/news\/content-gurus-ai-solution-wins-computing-cloud-excellence-award-at-2023-ceremony\/","title":{"rendered":"Content Guru\u2019s AI Solution Wins Computing Cloud Excellence Award at 2023 Ceremony"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Content Guru\u2019s AI Solution Wins Computing Cloud Excellence Award at 2023 Ceremony<\/h1>\n                <div class=\"publish-date\">Published: 9\u6708 26th 2023<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Content Guru, one of the world\u2019s leading providers of cloud contact center and customer experience (CX) technology, has been awarded the accolade of \u2018Best Cloud Automation Solution\u2019 at the Computing Cloud Excellence Awards 2023. The award recognized Content Guru\u2019s leading generative AI capabilities delivered through\u00a0<b>storm<\/b><span class=\"superscript\"><sub>\u00ae<\/sub><\/span>\u00a0Machine Agent<span class=\"superscript\"><sub>\u00ae<\/sub><\/span>\u2019s intelligent automation suite.<\/p>\n<p>The Cloud Excellence Awards recognize outstanding achievements within the realm of the cloud, and showcase teams that have swiftly adapted to evolving market landscapes to create novel and efficient ideas, products and tools. The annual program, hosted by\u00a0<a href=\"https:\/\/www.computing.co.uk\/news\/4127612\/cloud-quality-announcing-winners-2023-cloud-excellence-awards\"><b>Computing<\/b><\/a>, celebrates the top performers in the UK cloud industry, from the most innovative and compelling products and vendors to the top use cases from end-user firms. Winners this year were selected on their ability to respond to changing market conditions and implement innovative cloud solutions.<\/p>\n<p>An expert panel of judges, including Computing\u2019s Editor Tom Allen, deemed Content Guru\u2019s\u00a0<b>storm<\/b>\u00a0Machine Agent\u00a0the \u2018Best Cloud Automation Solution\u2019 based partly on implementation within crucial UK government agencies, as well as innovative features which\u00a0<a href=\"https:\/\/www.contentguru.com\/en-gb\/news\/content-guru-extends-conversational-ai-capabilities-to-digital-channels\" target=\"_self\"><b>became globally available<\/b><\/a>\u00a0earlier this year. The awards were held at a ceremony in the Montcalm Marble Arch Hotel, London, where teams from all over the UK, and beyond, celebrated the achievements of forward-thinking and innovative projects and individuals.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>\u201cWe are delighted to be recognized once again by this esteemed awards program for our\u00a0best-in-class\u00a0<strong>storm\u00a0<\/strong>Machine Agent intelligent automation suite,\u201d commented<strong>\u00a0Richard Manthorpe, Product Management Director\u00a0at Content Guru.<\/strong>\u00a0\u201cLeveraging best-in-class AI capabilities such as Natural Language Processing (NLP), video recognition and more, Machine Agent can be deployed both autonomously and alongside human contact center agents; enabling customers to self-serve, and agents to take the next best action for a query, cutting response times.\u00a0We are proud to be at the forefront of innovation in this area of cloud technology,\u00a0with the goal of providing all of our clients with market-leading conversational AI capabilities.\u201d<\/p>\n<p>Read more about <a href=\"https:\/\/www.contentguru.com\/ja-jp\/products\/brain-ai\/conversational-ai-self-service\/\"><strong>storm<\/strong> Machine Agent<\/a><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru has been awarded the accolade of \u2018Best Cloud Automation Solution\u2019 at the Computing Cloud Excellence Awards 2023. The award recognized Content Guru\u2019s leading generative AI capabilities delivered through storm\u00ae Machine Agent\u00ae\u2019s intelligent automation suite.<\/p>\n","protected":false},"featured_media":1496,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[73],"class_list":["post-2507","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CG Wins Computing Cloud Excellence Award - Content Guru JP<\/title>\n<meta name=\"description\" content=\"Content Guru has been awarded the accolade of \u2018Best Cloud Automation Solution\u2019 at the Computing Cloud Excellence Awards 2023.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/ja-jp\/resources\/news\/content-gurus-ai-solution-wins-computing-cloud-excellence-award-at-2023-ceremony\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CG Wins Computing Cloud Excellence Award - 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