{"id":790,"date":"2025-02-14T16:11:22","date_gmt":"2025-02-14T16:11:22","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=790"},"modified":"2026-02-13T18:37:51","modified_gmt":"2026-02-13T18:37:51","slug":"interaction-analytics","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/ja-jp\/products\/storm-cx\/workforce-engagement-management\/interaction-analytics\/","title":{"rendered":"Customer Journey Analytics"},"content":{"rendered":"\n\n
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storm<\/strong>\u00ae<\/sub> ANALYTICS\u2122<\/h4>\n

\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u5206\u6790<\/h1>\n

\u3042\u308a\u3068\u3042\u3089\u3086\u308b\u30c1\u30e3\u30cd\u30eb\u3067\u30c8\u30ec\u30f3\u30c9\u3092\u5206\u6790\u3057\u3001AI\u6a5f\u80fd\u3092\u99c6\u4f7f\u3057\u305fANALYTICS\u3067
\n\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u3055\u3089\u306b\u5145\u5b9f\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/h4>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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AI\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u305f\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u5206\u6790<\/h2>\n

storm <\/strong>ANALYTICS\u306f\u3001AI\u6a5f\u80fd\u3092\u99c6\u4f7f\u3057\u3066\u30af\u30aa\u30ea\u30c6\u30a3\u306e\u30ec\u30d3\u30e5\u30fc\u30fb\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3057\u3001
\n\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u62c5\u5f53\u8005\u304c\u9069\u5207\u306a\u901a\u8a71\u3092\u6b63\u78ba\u306b\u304b\u3064\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u7279\u5b9a\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u306e\u5f37\u5316<\/h3>\n

\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u9075\u5b88\u304c\u6700\u91cd\u8981\u8ab2\u984c\u3067\u3059\u3002\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u9075\u5b88\u3067\u304d\u306a\u3051\u308c\u3070\u3001\u884c\u653f\u6a5f\u95a2\u304b\u3089\u6cd5\u7684\u306a\u5236\u88c1\u304c\u8ab2\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u4f01\u696d\u30d6\u30e9\u30f3\u30c9\u3078\u306e\u81f4\u547d\u7684\u306a\u30c0\u30e1\u30fc\u30b8\u306b\u3082\u306a\u308a\u304b\u306d\u307e\u305b\u3093\u3002<\/span><\/p>\n

\u305d\u3053\u3067\u6c42\u3081\u3089\u308c\u308b\u306e\u304c\u3001\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u306b\u3088\u3063\u3066\u3042\u3089\u3086\u308b\u5fdc\u5bfe\u3092\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306b\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u3053\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u5185\u5bb9\u3084 \u30c8\u30fc\u30f3\u3067\u81ea\u52d5\u7684\u306b\u9332\u97f3\u3092\u30b0\u30eb\u30fc\u30d7\u5316\u3057\u3001\u3054\u304f\u4e00\u90e8\u306e\u901a\u8a71\u3060\u3051\u3067\u306a\u304f\u3001\u5168\u901a\u8a71\u306b\u304a\u3051\u308b\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n <\/div>\n

\n \"ai <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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\u6700\u5148\u7aef\u306eAI\u6a5f\u80fd<\/h3>\n

\u5f0a\u793e\u306fAI\u30d6\u30ed\u30fc\u30ab\u30fc\u306e\u7acb\u5834\u304b\u3089\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u306e\u512a\u308c\u305f\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u7d71\u5408\u3057\u3001\u8cb4\u793e\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u5206\u6790\u304c\u5e38\u306b\u5e38\u306b\u5148\u9032\u6280\u8853\u3067\u3042\u308b\u3053\u3068\u3092\u304a\u7d04\u675f\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/p>\n

\u81ea\u52d5\u97f3\u58f0\u8a8d\u8b58(ASR)\u3084\u81ea\u7136\u8a00\u8a9e\u51e6\u7406(NLP)\u3092\u542b\u3080\u696d\u754c\u6700\u9ad8\u6c34\u6e96\u306e\u8a00\u8a9e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u3088\u308a\u3001\u5927\u898f\u6a21\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u3088\u308a\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306b\u5206\u6790\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\u5e02\u5834\u3092\u30ea\u30fc\u30c9\u3059\u308b\u611f\u60c5\u5206\u6790<\/h3>\n

\u611f\u60c5\u5206\u6790\u306f\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u5185\u306e\u80af\u5b9a\u7684\u306a\u611f\u60c5\u3068\u5426\u5b9a\u7684\u306a\u611f\u60c5\u3092\u8b58\u5225\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30a4\u30f3\u30c6\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u30af\u30aa\u30ea\u30c6\u30a3\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n

\u611f\u60c5\u60c5\u5831\u306f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3084\u5c65\u6b74\u30ec\u30dd\u30fc\u30c8\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u5831\u544a\u3055\u308c\u305f\u611f\u60c5\u95a2\u9023\u306e\u554f\u984c\u3084\u3001\u6642\u9593\u306e\u7d4c\u904e\u306b\u4f34\u3046\u50be\u5411\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n <\/div>\n

\n \"\" <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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\n \"Compliance <\/div>\n \n
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\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9<\/h3>\n

\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u306e\u4e0d\u5099\u3092\u672a\u7136\u306b\u9632\u304e\u307e\u3059\u3002\u30b9\u30de\u30fc\u30c8\u30b9\u30c6\u30fc\u30c8\u30e1\u30f3\u30c8\u691c\u51fa\u6a5f\u80fd\u306b\u3088\u308a\u3001\u7fa9\u52d9\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30b9\u30c6\u30fc\u30c8\u30e1\u30f3\u30c8\u3092\u7279\u5b9a\u3057\u3001\u305d\u306e\u6f0f\u308c\u3092\u8b66\u544a\u3057\u307e\u3059\u3002<\/span><\/p>\n

storm <\/strong>ANALYTICS\u306f\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u9075\u5b88\u3092\u76e3\u8996\u3057\u3001\u3042\u3089\u3086\u308b\u901a\u8a71\u3067\u5e38\u306b\u7fa9\u52d9\u3092\u78ba\u5b9f\u306b\u9042\u884c\u3057\u307e\u3059<\/span>\u3002<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\u30b9\u30de\u30fc\u30c8\u306a\u7de8\u6210\u6a5f\u80fd<\/h3>\n

\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30eb\u30c0\u3067\u9332\u97f3\u3092\u4ed5\u5206\u3051\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u30ad\u30fc\u30ef\u30fc\u30c9\u3084\u611f\u60c5\u3067\u81ea\u52d5\u7684\u306b\u901a\u8a71\u3092\u30b0\u30eb\u30fc\u30d7\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n

\u50be\u5411\u3084\u61f8\u5ff5\u4e8b\u9805\u3092\u3044\u3061\u65e9\u304f\u8b58\u5225\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30ad\u30fc\u30ef\u30fc\u30c9\u3067\u691c\u7d22\u3057\u3001\u95a2\u9023\u3059\u308b\u9332\u97f3\u306b\u624b\u8efd\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u91cd\u8907\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u7684\u306b\u51e6\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u304a\u5ba2\u69d8\u306b\u30d5\u30a9\u30fc\u30ab\u30b9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n <\/div>\n

\n \"\" <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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\u3055\u3089\u306b\u8a73\u7d30\u306a\u60c5\u5831\u306b\u3064\u3044\u3066<\/h2>\n

storm<\/strong> ANALYTICS\u306e\u8a73\u7d30\u306f\u3001\u304a\u554f\u5408\u305b\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u3054\u9023\u7d61\u3092\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\u3000\u8ffd\u3063\u3066\u3001\u5f0a\u793e\u304b\u3089\u8cc7\u6599\u3092\u30e1\u30fc\u30eb\u306b\u3066\u3054\u63d0\u4f9b\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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<\/form>\n \n \n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":786,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-790","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAI\u3092\u6d3b\u7528\u3057\u305f\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u5206\u6790 - Content Guru<\/title>\n<meta name=\"description\" content=\"\u3042\u3089\u3086\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30c1\u30e3\u30cd\u30eb\u306e\u50be\u5411\u3092\u628a\u63e1\u3057\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u52a0\u901f\u3055\u305b\u307e\u3059\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/ja-jp\/products\/storm-cx\/workforce-engagement-management\/interaction-analytics\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI\u3092\u6d3b\u7528\u3057\u305f\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u5206\u6790 - 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