{"id":4541,"date":"2025-05-13T09:55:10","date_gmt":"2025-05-13T09:55:10","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-us\/?post_type=resource&#038;p=4541"},"modified":"2026-02-19T15:21:46","modified_gmt":"2026-02-19T15:21:46","slug":"serco","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/","title":{"rendered":"Serco"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Customer Success Stories<\/div>\n                                <h1>Serco<\/h1>\n                <div class=\"publish-date\">Published: May 13th 2025<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <h4 style=\"text-align: center\">About<\/h4>\n<p style=\"text-align: center\">Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing, and has supported the Department of Work and Pensions Restart contract since it began in 2021.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h3>Download the Full Case Study<\/h3>\n<div class=\"col-span-1 md:flex md:items-center\">\n<div class=\"flex flex-col space-y-4\">\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">Fill out a few details and receive a flyer detailing how the Serco:\u00a0<\/article>\n<\/div>\n<\/div>\n<div class=\"col-span-1 md:flex md:items-center\">\n<ul>\n<li>Helped <strong>20,000<\/strong> participants to find work.<\/li>\n<li>Conducted <strong>3X<\/strong> more interviews.<\/li>\n<li>Saved <strong>20 minutes<\/strong> per interview.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1003 size-full\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Serco-Logo.png\" alt=\"Serco Logo\" width=\"275\" height=\"85\" \/><\/p>\n<p>&nbsp;<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><\/p>\n<form id=\"mktoForm_1038\"><\/form>\n<p><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing.<\/p>\n","protected":false},"featured_media":5210,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[54],"resource_topic":[39,40,46],"resource_type":[13],"resource_folder":[71],"class_list":["post-4541","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_industry-outsourcing","resource_topic-ai-powered-knowledge-management","resource_topic-back-office-optimization","resource_topic-lead-in-cx-and-ai","resource_type-customer-success-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Serco - Content Guru Inc<\/title>\n<meta name=\"description\" content=\"Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Serco - Content Guru Inc\" \/>\n<meta property=\"og:description\" content=\"Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/\" \/>\n<meta property=\"og:site_name\" content=\"English - USA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ContentGuruLtd\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-19T15:21:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2026\/02\/CSS-2-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1463\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@cgchirp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/\",\"name\":\"Serco - Content Guru Inc\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/02\\\/CSS-2-scaled.jpg\",\"datePublished\":\"2025-05-13T09:55:10+00:00\",\"dateModified\":\"2026-02-19T15:21:46+00:00\",\"description\":\"Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/02\\\/CSS-2-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2026\\\/02\\\/CSS-2-scaled.jpg\",\"width\":2560,\"height\":1463,\"caption\":\"CSS (2)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/resources\\\/customer-success-stories\\\/serco\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Serco\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#website\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/\",\"name\":\"USA - Content Guru\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#organization\",\"name\":\"Content Guru\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"contentUrl\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Content Guru\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ContentGuruLtd\",\"https:\\\/\\\/x.com\\\/cgchirp\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Serco - Content Guru Inc","description":"Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/","og_locale":"en_US","og_type":"article","og_title":"Serco - Content Guru Inc","og_description":"Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing.","og_url":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/","og_site_name":"English - USA","article_publisher":"https:\/\/www.facebook.com\/ContentGuruLtd","article_modified_time":"2026-02-19T15:21:46+00:00","og_image":[{"width":2560,"height":1463,"url":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2026\/02\/CSS-2-scaled.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@cgchirp","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/","url":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/","name":"Serco - Content Guru Inc","isPartOf":{"@id":"https:\/\/www.contentguru.com\/en-us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/#primaryimage"},"image":{"@id":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/#primaryimage"},"thumbnailUrl":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2026\/02\/CSS-2-scaled.jpg","datePublished":"2025-05-13T09:55:10+00:00","dateModified":"2026-02-19T15:21:46+00:00","description":"Serco employees 50,000 people across 35 countries, with a revenue of over $7 billion. It provides business process outsourcing.","breadcrumb":{"@id":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/#primaryimage","url":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2026\/02\/CSS-2-scaled.jpg","contentUrl":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2026\/02\/CSS-2-scaled.jpg","width":2560,"height":1463,"caption":"CSS (2)"},{"@type":"BreadcrumbList","@id":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/serco\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.contentguru.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Serco"}]},{"@type":"WebSite","@id":"https:\/\/www.contentguru.com\/en-us\/#website","url":"https:\/\/www.contentguru.com\/en-us\/","name":"USA - Content Guru","description":"","publisher":{"@id":"https:\/\/www.contentguru.com\/en-us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.contentguru.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.contentguru.com\/en-us\/#organization","name":"Content Guru","url":"https:\/\/www.contentguru.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.contentguru.com\/en-us\/#\/schema\/logo\/image\/","url":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","contentUrl":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","width":"1024","height":"1024","caption":"Content Guru"},"image":{"@id":"https:\/\/www.contentguru.com\/en-us\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ContentGuruLtd","https:\/\/x.com\/cgchirp"]}]}},"_links":{"self":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/resource\/4541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/media\/5210"}],"wp:attachment":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/media?parent=4541"}],"wp:term":[{"taxonomy":"resource_industry","embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/resource_industry?post=4541"},{"taxonomy":"resource_topic","embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/resource_topic?post=4541"},{"taxonomy":"resource_type","embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/resource_type?post=4541"},{"taxonomy":"resource_folder","embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/resource_folder?post=4541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}