{"id":2746,"date":"2023-11-01T19:22:00","date_gmt":"2023-11-01T19:22:00","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&p=2746"},"modified":"2026-02-19T16:08:05","modified_gmt":"2026-02-19T16:08:05","slug":"content-guru-appoints-senior-vice-president-to-accelerate-growth-in-north-america","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/news\/content-guru-appoints-senior-vice-president-to-accelerate-growth-in-north-america\/","title":{"rendered":"Content Guru Appoints Senior Vice President to Accelerate Growth in North America"},"content":{"rendered":"\n\n
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News<\/div>\n

Content Guru Appoints Senior Vice President to Accelerate Growth in North America<\/h1>\n
Published: November 1st 2023<\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Matt McKernan joins Content Guru as SVP of Enterprise Sales<\/h4>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Content Guru, one of the world\u2019s largest providers of cloud contact center and CX technology, has today announced the appointment of industry veteran, Matt McKernan, as Senior Vice President of Sales, Americas. McKernan brings over 25 years of sector knowledge to the role and an impressive track record of helping scale businesses including Verint, inContact and NICE. His strong experience in CX and contact centers, including Senior Vice President at NICE CXone, where he led the Enterprise and Public Sector teams, will be key in supporting Content Guru\u2019s continued growth in North America.<\/p>\n

McKernan joins Content Guru at an exciting time as a growing number of North American enterprise and government organizations adopt its\u00a0storm<\/b>\u00ae<\/sub><\/span><\/b>\u00a0<\/b>cloud platform to benefit from its highly-reliable, highly-scalable, feature-rich capabilities. \u00a0The company was recently named in the global Gartner\u00ae<\/sub><\/span>\u00a0Magic Quadrant\u2122 for Contact Center as a Service (CCaaS), its fourth successive year to be listed. Its\u00a0storm<\/b>\u00a0platform was also recently listed as\u00a0United States Federal Risk and Authorization Management Program’s (FedRAMP) In Process<\/a>\u00a0at High Impact Level, a standard designed for mission-critical services.<\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\u201cOur company is the dominant CCaaS provider in Europe and in the last 5 years has grown to be one of the major players in AsiaPac. We now have unfinished business to take care of in the Americas\u201d commented\u00a0Sean Taylor, CEO of Content Guru.\u00a0<\/b>\u201cWe have some amazing customers in North America and with Matt on board, I am very excited to see how much we will be able to scale. There seems to be a real appetite in the US marketplace for a high-quality player that wants to look after its customers.\u201d<\/p><\/blockquote>\n

\u201cContent Guru has huge potential and is looking to extend the impact and reach of its industry-leading contact center solution,\u00a0storm<\/b>, into the US market,\u201d commented\u00a0Matthew McKernan, newly-appointed Senior Vice President of Sales, US,\u00a0<\/b>for Content Guru. \u201cI am dedicated to Content Guru\u2019s vision of infinitely scalable, secure and reliable cloud communications to deliver the ethos of \u2018Engagement Made Easy\u2019 to organizations across every business sector.\u201d<\/p><\/blockquote>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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About Content Guru<\/b><\/p>\n

Content Guru makes engagement easy. Its resilient cloud-based solution,\u00a0storm<\/b>\u00ae<\/sub>, is trusted by the world\u2019s largest organizations to deliver mission-critical, first-class customer experiences quickly and accurately. Leading organizations rely on\u00a0storm<\/b>‘s unrivalled 99.999% availability; from the world’s largest enterprises to public sector organizations and mission-critical providers, such as blue-light ambulance and police services. Content Guru delivers services in over 100 countries and enables major organizations, such as AXA, the NHS, Rakuten Communications and US Government to deliver outstanding omni-channel experiences, every time.<\/p>\n

For more information, visit:\u00a0https:\/\/www.contentguru.com\/<\/b><\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"

Industry veteran, Matt McKernan, joins Content Guru as Senior Vice President of Sales, Americas.<\/p>\n","protected":false},"featured_media":5198,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[73],"class_list":["post-2746","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"\nContent Guru Appoints Senior Vice President to Accelerate Growth in North America<\/title>\n<meta name=\"description\" content=\"Industry veteran, Matt McKernan, joins Content Guru as Senior Vice President of Sales, Americas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-us\/resources\/news\/content-guru-appoints-senior-vice-president-to-accelerate-growth-in-north-america\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Content Guru Appoints Senior Vice President to Accelerate Growth in North America\" \/>\n<meta property=\"og:description\" content=\"Industry veteran, Matt McKernan, joins Content Guru as Senior Vice President of Sales, Americas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/en-us\/resources\/news\/content-guru-appoints-senior-vice-president-to-accelerate-growth-in-north-america\/\" \/>\n<meta property=\"og:site_name\" content=\"English - 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