{"id":2671,"date":"2024-10-11T12:00:59","date_gmt":"2024-10-11T12:00:59","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=2671"},"modified":"2026-02-19T15:59:51","modified_gmt":"2026-02-19T15:59:51","slug":"content-guru-named-an-exemplary-vendor-in-three-isg-buyers-guides-for-contact-center-and-agent-management","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/news\/content-guru-named-an-exemplary-vendor-in-three-isg-buyers-guides-for-contact-center-and-agent-management\/","title":{"rendered":"Content Guru Named an &#8216;Exemplary Vendor&#8217; in Three ISG Buyers Guides\u2122 for Contact Center and Agent Management"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Content Guru Named an &#8216;Exemplary Vendor&#8217; in Three ISG Buyers Guides\u2122 for Contact Center and Agent Management<\/h1>\n                <div class=\"publish-date\">Published: October 11th 2024<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Content Guru, a leading global provider of enterprise cloud customer experience (CX) and contact center solutions, today announced that it has been classified as an \u2018Exemplary Vendor\u2019 across three 2024 CX-related research reports from leading global technology research and advisory firm ISG.<\/p>\n<p>The ISG Buyers Guides\u2122 for Contact Center and Agent Management evaluate how well vendors\u2019 offerings address organizations&#8217; requirements for CX technology; split into Merit, Assurance, Innovative and Exemplary rankings. Content Guru\u2019s <strong>storm<sub>\u00ae<\/sub><\/strong> platform was placed in the highest category, Exemplary, which is reserved for solutions that performed the best in meeting the overall product and CX requirements, in the following reports:<\/p>\n<ul>\n<li>ISG Buyers Guide\u2122 for Agent Management 2024<\/li>\n<li>ISG Buyers Guide\u2122 for Contact Center Advanced 2024<\/li>\n<li>ISG Buyers Guide\u2122 for Contact Center Basic 2024<\/li>\n<\/ul>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>\u201cWe are thrilled to once again be recognized as a vendor that is leading the way in the CX industry,\u201d commented <strong>Martin Taylor, Co-Founder and Deputy CEO at Content Guru<\/strong>. \u201cOrganizations rely on <strong>storm<\/strong>\u2019s industry leading reliability, scalability and functionality to deliver first-class experiences every day and we are constantly innovating to ensure they are able to provide consistent, meaningful experiences; including with the latest advancements in technology, such as artificial intelligence.\u201d<\/p>\n<p>\u201cContent Guru has continued to invest in and improve its contact center capabilities, building out a robust and feature-rich platform,\u201d says <strong>Keith Dawson, Director of Research, Customer Experience, ISG Software Research<\/strong>. \u201cIts Exemplary performance in these Buyers Guides is a reflection of its commitment to helping enterprises stay at the leading edge of contact center technology.\u201d<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru has been classified as an \u2018Exemplary Vendor\u2019 across three 2024 CX-related research reports from leading global technology research and advisory firm ISG.<\/p>\n","protected":false},"featured_media":5198,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[73],"class_list":["post-2671","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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