{"id":2598,"date":"2021-03-05T17:40:54","date_gmt":"2021-03-05T17:40:54","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=2598"},"modified":"2025-02-18T17:41:52","modified_gmt":"2025-02-18T17:41:52","slug":"rakuten-communications-recognized-by-frost-sullivan-for-cx-solution-delivered-in-partnership-with-content-guru","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/news\/rakuten-communications-recognized-by-frost-sullivan-for-cx-solution-delivered-in-partnership-with-content-guru\/","title":{"rendered":"Rakuten Communications Recognized By Frost &#038; Sullivan For CX Solution Delivered in Partnership With Content Guru"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Rakuten Communications Recognized By Frost &#038; Sullivan For CX Solution Delivered in Partnership With Content Guru<\/h1>\n                <div class=\"publish-date\">Published: March 5th 2021<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p data-pm-slice=\"1 1 []\">Rakuten Communications, the media and communications arm of Japan\u2019s Rakuten Group has received the \u20182021 Contact Center Customer Value Leadership\u2019 award from industry analyst, Frost &amp; Sullivan for its \u2018Rakuten Connect <strong>storm<\/strong>\u2019 contact center solution. The cloud solution is delivered in partnership with Content Guru.<\/p>\n<p>&nbsp;<\/p>\n<p>Frost &amp; Sullivan\u2019s Best Practices Awards are designed to recognize people and organizations that have accomplished an innovative or disruptive breakthrough. The industry analyst team benchmarks market participants and measures their performance through independent, primary interviews, and secondary industry research in order to identify and celebrate best practices.<\/p>\n<p>Rakuten Communications has been a partner of Content Guru for over three years, and delivers cutting-edge customer experience technology to organizations in a range of sectors, including finance, service industries and manufacturing.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Rakuten Communications has received the \u20182021 Contact Center Customer Value Leadership\u2019 award from industry analyst, Frost &#038; Sullivan for its \u2018Rakuten Connect storm\u2019 contact center solution, delivered in partnership with Content Guru.<\/p>\n","protected":false},"featured_media":1485,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[73],"class_list":["post-2598","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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