{"id":1872,"date":"2022-06-17T12:29:20","date_gmt":"2022-06-17T12:29:20","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1872"},"modified":"2026-02-19T15:26:56","modified_gmt":"2026-02-19T15:26:56","slug":"sodexo","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/customer-success-stories\/sodexo\/","title":{"rendered":"Sodexo"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Customer Success Stories<\/div>\n                                <h1>Sodexo<\/h1>\n                <div class=\"publish-date\">Published: June 17th 2022<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <h4 style=\"text-align: center\">About<\/h4>\n<p style=\"text-align: center\">Sodexo is the world\u2019s 19th largest employer, offering a wide range of facility services globally, designed to\u00a0improve quality of life\u00a0for customers across multiple sectors. In the hugely competitive services and facility management sector, customer service and the effective connection of people to information is vital. Sodexo turned to\u00a0<strong>storm<sub>\u00ae<\/sub><\/strong>&#8216;s\u00a0range of\u00a0Customer Engagement capabilities\u00a0to help meet these challenges.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-quote-slider toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"quote-slider-area\">\n\n                    <div class=\"quote-background-image\" style=\"background-image:url('https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/c4dcf3a9e4b519d13241b7c103ff462b.jpg')\"><\/div>\n        \n        <div class=\"container\">\n\n            <div class=\"quote-slider\">\n                                    <div class=\"quote\">\n                        <div class=\"quote-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"134\" height=\"45\" src=\"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/Sodexo_Logotype_White.png\" class=\"attachment-full size-full\" alt=\"Sodexo Logo White\" \/><\/div>\n                        <div class=\"quote-content\"><p>\u201cSodexo are a world-leading provider of Quality of Life services. A key part of this is ensuring that our communications meet the needs and expectations of our customers and colleagues on an ongoing basis.<\/p>\n<p><strong>storm<sub>\u00ae<\/sub><\/strong>\u00a0met our technical needs without exceeding our financial requirements. Since then, the solution\u2019s flexibility has enabled us to make continuous service improvements ourselves. We have also worked in partnership with the <strong>storm<\/strong> team to enhance our service, including a number of upcoming roadmap items.\u201d<\/p>\n<\/div>\n                        <div class=\"quote-author\">Sodexo<\/div>\n                        <div class=\"quote-author-position\">Manager, Facility Service Desk<\/div>\n                    <\/div>\n                            <\/div>\n\n            <div class=\"quote-slider-controls\"><\/div>\n\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h3>Download the Full Case Study<\/h3>\n<div class=\"col-span-1 md:flex md:items-center\">\n<div class=\"flex flex-col space-y-4\">\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">Fill out a few details and receive a flyer detailing how Sodexo:\u00a0<\/article>\n<\/div>\n<\/div>\n<div class=\"col-span-1 md:flex md:items-center\">\n<ul>\n<li>Routes customers to the best available outcome, every time.<\/li>\n<li>Provides customers with consistent and targeted information.<\/li>\n<li>Keeps their customer service consistently ahead of the curve.<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2328 aligncenter\" src=\"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/Sodexo_logo.svg-300x101.png\" alt=\"Sodexo Logo\" width=\"300\" height=\"101\" srcset=\"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/Sodexo_logo.svg-300x101.png 300w, https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/Sodexo_logo.svg-1024x344.png 1024w, https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/Sodexo_logo.svg-768x258.png 768w, https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/Sodexo_logo.svg.png 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><\/p>\n<form id=\"mktoForm_1057\"><\/form>\n<p><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Sodexo is the world\u2019s 19th largest employer. storm\u00ae enables them to deliver excellent omni-channel customer service.<\/p>\n","protected":false},"featured_media":5210,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[59],"resource_topic":[36,44],"resource_type":[13],"resource_folder":[71],"class_list":["post-1872","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_industry-logistics","resource_topic-cx-at-scale","resource_topic-drive-digital-transformation","resource_type-customer-success-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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