{"id":1657,"date":"2024-11-05T19:52:00","date_gmt":"2024-11-05T19:52:00","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1657"},"modified":"2026-02-19T15:59:15","modified_gmt":"2026-02-19T15:59:15","slug":"bridgepointe-technologies-partners-with-content-guru-to-elevate-cx-offerings","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/news\/bridgepointe-technologies-partners-with-content-guru-to-elevate-cx-offerings\/","title":{"rendered":"Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Bridgepointe Technologies Partners with Content Guru to Elevate CX Offerings<\/h1>\n                <div class=\"publish-date\">Published: November 5th 2024<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Content Guru, a leading global provider of enterprise cloud customer experience (CX) and contact center solutions, and Bridgepointe Technologies, the leading tech advisory and consulting firm in the US, are pleased to announce a new Technical Services Delivery (TSD) partnership. As a result, Content Guru\u2019s best-in-class CX platform, <b>storm<\/b><b><span class=\"superscript\"><sub>\u00ae<\/sub><\/span><\/b>, will now be available to Bridgepointe\u2019s extensive client base and will significantly bolster its CX offering.<\/p>\n<p>Bridgepointe is trusted by over 12,000 companies and is disrupting how businesses buy, implement, and manage technology and CX investments. It combines decades of experience and extensive engineering support with the top suppliers in the industry to get tech projects off the ground quickly and smoothly. Bridgepointe\u2019s expertise spans the entire technology lifecycle with specialized practices in communication and collaboration, data center and cloud, cybersecurity, managed IT, network transformation, lifecycle management and CX.<\/p>\n<p>Bridgepointe\u2019s CX practice focuses on works with Fortune 50 companies to develop and deliver CX strategy, along with outsourcing, implementation, and management services. The inclusion of\u00a0<b>storm\u00a0<\/b>in its portfolio will enable Bridgepointe\u2019s clients access to the highest service availability in the market and rapid scalability, allowing customers to service massive planned and unplanned contact demand. Additionally, clients will be able benefit from Content Guru\u2019s massive AI capabilities, which underpin the tech provider\u2019s position as a trusted AI orchestrator at the forefront of the Generative AI revolution.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both has-bg\" style=\"background-color:#0c2943;color:#f8f9eb;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <blockquote><p>\u201cWe\u2019re excited to add Content Guru\u2019s\u00a0<b>storm<\/b>\u00a0platform to our CX offerings,\u201d\u00a0<b>said Scott Kinka, Chief Strategy Officer at Bridgepointe Technologies.<\/b>\u00a0\u201cIts 100% native-built platform gives us confidence that our customers with unique and complex integration requirements will have their needs met.\u00a0\u00a0As a Microsoft Teams Connect Partner, Content Guru&#8217;s\u00a0<b>storm<\/b>\u00a0platform features exceptional integration with Teams including presence awareness, a unified corporate directory, and seamless integration of voice for both contact center and back-office staff.\u201d<\/p><\/blockquote>\n<blockquote><p>\u201cWe are thrilled to be working with an organization like Bridgepointe with such a stellar reputation,\u201d\u00a0<b>said Matt McKernan, SVP Americas at Content Guru<\/b>. \u201cBridgepointe\u2019s team has exceptional expertise in the CX space and with CCaaS deployments. The partnership makes for an ideal pairing with our rapidly expanding enterprise customer base, and we see Bridgepointe as an integral part of that growth. We look forward to working closely together with the Bridgepointe team and strengthening our partnership to deliver best-in-class tools and experiences to a growing number of customers.\u201d<\/p><\/blockquote>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru and Bridgepointe Technologies, the leading tech advisory and consulting firm in the US, are pleased to announce a new Technical Services Delivery (TSD) partnership.<\/p>\n","protected":false},"featured_media":5199,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[73],"class_list":["post-1657","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bridgepointe Technologies Partners with CG - 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