{"id":1142,"date":"2023-09-12T00:00:44","date_gmt":"2023-09-12T00:00:44","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1142"},"modified":"2026-02-19T11:44:47","modified_gmt":"2026-02-19T11:44:47","slug":"data-first-your-essential-guide-to-the-customer-data-platform","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/whitepapers\/data-first-your-essential-guide-to-the-customer-data-platform\/","title":{"rendered":"Data First: Your Essential Guide to the Customer Data Platform"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>Data First: Your Essential Guide to the Customer Data Platform<\/h1>\n                <div class=\"publish-date\">Published: September 12th 2023<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h2 data-pm-slice=\"1 1 []\"><strong>Customer data should be your top priority<\/strong><\/h2>\n<p data-pm-slice=\"1 1 []\">You\u2019ve probably heard the term \u2018CDP\u2019 used before, but you might not know what it means. The Customer Data Platform is more than just a database, it\u2019s a data aggregation layer. This means that it brings together multiple systems of record, Customer Relationship Management (CRM) systems, customer journey mapping, and knowledge management into a single standardized format.<\/p>\n<p>With this whitepaper, you will:<\/p>\n<ul class=\"rt-bullet-list\">\n<li>Discover how the CDP is <strong>transforming both front and back office.<\/strong><\/li>\n<li>Learn about <strong>key CDP use cases<\/strong> across your business.<\/li>\n<li>Uncover the <strong>CX tech<\/strong> that makes future-proofing a CDP easy.<\/li>\n<\/ul>\n<p>Fill out a few details and receive the full whitepaper as a PDF.<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p> <\/p>\n<form id=\"mktoForm_1056\"><\/form>\n<p> <\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Customer data should be your organization\u2019s number one priority. From personalized customer communications to data-backed AI automation, data drives great Customer Experience (CX). At the heart of this is the Customer Data Platform (CDP).<\/p>\n","protected":false},"featured_media":5205,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[42],"resource_type":[4],"resource_folder":[70],"class_list":["post-1142","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-custom-integrations-and-solutions","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Data First: Your Essential Guide to the Customer Data Platform - English - USA<\/title>\n<meta name=\"description\" content=\"Customer data should be your organization\u2019s number one priority. 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