{"id":1139,"date":"2023-09-18T00:00:33","date_gmt":"2023-09-18T00:00:33","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&p=1139"},"modified":"2026-02-19T11:44:21","modified_gmt":"2026-02-19T11:44:21","slug":"2023-ventana-research-buyers-guide-for-overall-contact-center-suites","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-us\/resources\/whitepapers\/2023-ventana-research-buyers-guide-for-overall-contact-center-suites\/","title":{"rendered":"2023 Ventana Research Buyers Guide for Contact Center Suites"},"content":{"rendered":"\n\n
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Whitepapers<\/div>\n

2023 Ventana Research Buyers Guide for Contact Center Suites<\/h1>\n
Published: September 18th 2023<\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Download the full report<\/h2>\n

Content Guru is proud to be recognized as a ‘Value Index Leader’ and \u2018Exemplary Vendor\u2019 by industry analyst Ventana Research in its 2023 Contact Center Suites Buyers Guide!<\/p>\n

Content Guru ranks in the top 5 vendors for 6 out of 9 categories, and is the #1 vendor for manageability, due to the platform\u2019s strong privacy and security capabilities as well as its ease of administration.<\/p>\n

Ventana Research<\/a>\u00a0is a well-established benchmark research and advisory services firm. Ventana\u2019s methodology evaluates software in seven key categories, weighted to reflect buyers\u2019 needs based on expertise and research. The Buyers Guide is an assessment of how well vendors\u2019 offerings will address organizations’ requirements for contact center and agent management software, helping organizations to assess and evaluate software for their business and IT needs.<\/p>\n

Fill out a few details and receive the full digital report.<\/p>\n

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With the highest score in Manageability, Content Guru is delighted to have once again been named an \u2018Exemplary Vendor\u2019 in the 2023 Ventana Research Buyers Guide.<\/p>\n","protected":false},"featured_media":5203,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[46],"resource_type":[4],"resource_folder":[70],"class_list":["post-1139","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-lead-in-cx-and-ai","resource_type-whitepapers"],"acf":[],"yoast_head":"\n2023 Ventana Research Buyers Guide for Contact Center Suites - English - USA<\/title>\n<meta name=\"description\" content=\"With the highest score in Manageability, Content Guru is delighted to have once again been named an \u2018Exemplary Vendor\u2019 in the 2023 Ventana Research Buyers Guide.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-us\/resources\/whitepapers\/2023-ventana-research-buyers-guide-for-overall-contact-center-suites\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2023 Ventana Research Buyers Guide for Contact Center Suites - 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