{"id":859,"date":"2025-02-14T17:07:49","date_gmt":"2025-02-14T17:07:49","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=859"},"modified":"2026-02-11T16:40:52","modified_gmt":"2026-02-11T16:40:52","slug":"healthcare","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-us\/solutions\/industries\/healthcare\/","title":{"rendered":"Healthcare"},"content":{"rendered":"\n\n
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Connected Care,
\r\nConnected Communications<\/h1>\n

Content Guru is transforming the development of
\nconnected health and care communications.<\/span><\/p>\n

Visit the Health and Care Hub<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n

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We\u2019re BIG in Patient Experience<\/h2>\n

We\u2019re a leading global provider of enterprise cloud Customer Experience (CX) solutions, working at the forefront of Generative AI evolution. Our <\/span>highly scalable, highly reliable<\/b> solutions make us the only cloud communications provider trusted by national blue-light emergency services.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Transforming Healthcare Communications<\/span><\/h3>\n

We\u2019re transforming the development of connected health and care communications.<\/span><\/p>\n

By integrating voice, text, video, chat, social media, and AI technologies, care providers and their patients become better connected. This empowers essential care, when and where it matters most.<\/span><\/p>\n

Your patients shouldn\u2019t be stuck in queues during a health emergency. They shouldn\u2019t have to repeat their medical history to each practitioner they speak to. They shouldn\u2019t need more than one number to access your entire organization. Content Guru\u2019s cloud communications solution, <\/span>storm\u00ae<\/sub><\/sup><\/b> is highly secure and highly reliable and has been field-proven for healthcare.<\/span><\/p>\n <\/div>\n

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Field Proven for Healthcare<\/span><\/h3>\n

The majority of the UK\u2019s NHS 111 (non-emergency) contact centers run on Content Guru\u2019s <\/span>storm <\/b>solution.<\/span><\/p>\n

All of the UK\u2019s emergency 999 ambulance calls pass through <\/span>storm<\/b>, making Content Guru the <\/span>only cloud provider to support emergency services in Europe<\/b>.<\/span><\/p>\n

The <\/span>storm <\/b>Patient Relationship Management solution already supports urgent care for over <\/span>11 million people.<\/b><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Patient Relationship Management<\/span><\/h3>\n

Quick diagnosis depends on seamless patient experience. Let your patients communicate over any channel. Empower your practitioners to give accurate diagnoses. Be available to your patients 24\/7, even when demand surges.<\/span><\/p>\n

Our omni-channel capabilities allow patients to contact you over the channels most convenient for them. Enable in-browser video calling with a click; no need for your patients to install another app. Cutting-edge AI allows you to route callers quickly and easily. With <\/span>storm<\/b>\u2019s endless scalability, you\u2019ll never miss a call, even when demand surges.<\/span><\/p>\n <\/div>\n

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Connected Care Made Easy<\/span><\/h3>\n

Improve Patient Experience <\/b>– Effective care depends on seamless patient experience. Let your patients connect with you over any channel. Route them to the best available clinician first time, every time. Prioritize repeat callers and vulnerable patients.<\/span><\/p>\n

Improve Clinician Experience<\/b> – Care providers are under increasing pressure to do more with less. Empower your clinicians with patient data alongside every interaction. Unify your Electronic Patient Records to make data accessible across your organization.<\/span><\/p>\n

Unrivalled Reliability and Security<\/b> – We\u2019re the only cloud communications provider trusted by blue-light emergency services. Boasting unrivalled 99.999%+ availability, and hosted on a private cloud from in-nation data centers, <\/span>storm <\/b>offers the highest level of data security.<\/span><\/p>\n

Innovate with Connected Care<\/b> – The <\/span>storm <\/b>Patient Relationship Management solution already supports urgent care for over 11 million people.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\u2018storm <\/i><\/b>delivers an amazing set of capabilities, which have transformed the way NHS 111 operates in London. We\u2019re really excited to implement further capabilities through <\/span><\/i>storm <\/i><\/b>as we go forward, and the solution will be instrumental in realizing our digitalization objectives. Most importantly, however, is that we\u2019re able to substantially improve the experience of Londoners calling NHS 111 and the outcomes of our patients, ensuring that they get through to the care and support they need, when they need it, first time.\u2019<\/span><\/i><\/p>\n<\/div>\n

Head of Service Redesign & Innovation (Integrated Urgent Care)<\/div>\n
NHS London SHA<\/div>\n <\/div>\n <\/div>\n\n
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Why Us?<\/span><\/h3>\n

Content Guru\u2019s AI stands out from the competition.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Highest Performance<\/h5>\n
We constantly assess best-in-class underlying components.<\/div>\n <\/div>\n <\/div>\n
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Highest Data Integrity<\/h5>\n
We ensure robust data sovereignty, copyright protection, and auditability.<\/div>\n <\/div>\n <\/div>\n
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Greatest Flexibility<\/h5>\n
We go beyond AI, to create solutions that mix fixed and unstructured pathways.<\/div>\n <\/div>\n <\/div>\n
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Clearest Business Value<\/h5>\n
Our real-world applications deliver strong ROI.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Discover More on Health and Care<\/h2>\n

Want to learn more about our Health and Care offering?<\/p>\n

Content Guru’s Health and Care Hub is a rich resource for health and care professionals, exploring the ways that connected communications can transform health and care at every level, for every use case.<\/p>\n

Visit the Health and Care Hub<\/a><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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