{"id":825,"date":"2025-02-14T16:24:19","date_gmt":"2025-02-14T16:24:19","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=825"},"modified":"2026-02-11T16:30:32","modified_gmt":"2026-02-11T16:30:32","slug":"compliance-regulations","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-us\/solutions\/needs\/compliance-regulations\/","title":{"rendered":"Compliance and Regulations"},"content":{"rendered":"\n\n
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Unmatched Security<\/h1>\n

Meet your security and compliance obligations
\nwith the highest level of security on the market.<\/span><\/p>\n<\/div>\n

\n About Us<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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We Offer the Highest Levels of Security<\/strong><\/h3>\n

The <\/span>storm<\/b>\u00ae<\/sub><\/sup> platform is the most secure cloud Customer Experience (CX) platform available. We maintain a broad selection of security accreditations, including ISO 27001, PCI DSS Level 4.0, and FedRAMP at the \u2018High Impact\u2019 Level.\u00a0<\/span><\/p>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Time to Put Compliance First<\/h2>\n

Failure to meet compliance requirements for your industry can result in regulatory penalties and a collapse in customer trust. A secure CX solution is critical.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Maintain data security remotely<\/b>, no matter where your agents are working,<\/span><\/p>\n

Ensure quality in your technology stack<\/b> with accreditations on quality,<\/span><\/p>\n

Gain peace of mind about your <\/span>environmental compliance,<\/b><\/p>\n

Comply with both <\/span>regional and industry-specific accreditations<\/b>,<\/span><\/p>\n

Be compliant with major<\/span> user accessibility requirements.<\/b><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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AI Adoption Done <\/span>Securely<\/i><\/strong><\/h3>\n

We offer the best of AI, without the risks.<\/span><\/p>\n

Our AI solutions will always meet your security and compliance requirements. All models used are hosted on in-nation data centers, to ensure complete data sovereignty. We ring-fence AI data, so our AI solutions are always auditable and shielded from hallucinations, and accidental copyright violations.<\/span><\/p>\n

Being an AI leader shouldn\u2019t come with risk.<\/span><\/p>\n <\/div>\n

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Accessibility and Compliance<\/strong><\/h3>\n

All our solutions are compliant with the WCAG 2.2. accessibility standard.<\/span><\/p>\n

We were the first CCaaS provider to ensure complete compliance with these standards; for us, accessibility is non-negotiable. Beyond protecting organizations from potential regulatory penalties, we believe that everyone has the right to an equitable workplace, regardless of their accessibility needs.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Information & Data Security<\/h3>\n

Our solutions protect customer data. Stay secure, even with a disparate workforce.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Cyber Essentials Certified Plus<\/h3>\n

Following rigorous security checks, this certification was awarded for resistance to cyber-attacks.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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PCI DSS Level 4.0<\/h3>\n

The highest international standard for payment security. Content Guru has achieved this in the US, Europe, Japan, and the UK.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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SOC 2 Type 2<\/h3>\n

Assesses controls relating to security, availability, processing integrity, confidentiality, and privacy. A world-renowned security accreditation.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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ISO 27001<\/h3>\n

This accreditation assesses the implementation of an Information Security Management System. It ensures that Content Guru manages information security risks effectively. Valid internationally, Content Guru has achieved this accreditation across the UK, Europe, and Japan.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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ISO 27701<\/h3>\n

This accreditation specifies requirements and provides guidance for establishing, implementing, maintaining and continually improving a Privacy Information Management System (PIMS).<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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JIS Q 15001<\/h3>\n

PrivacyMark certifies private enterprises that take appropriate measures to protect personal information. The System is in compliance with Japan Industrial Standards (JIS Q 15001: [Personal Information Protection Management System – Requirements])<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Why Us?<\/span><\/h3>\n

Our technology sets us apart.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Highest Availability<\/h5>\n
We are the only cloud vendor supporting national blue-light emergency services.
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Highest Scalability<\/h5>\n
We\u2019ve supported the world\u2019s largest cloud contact center deployments; that looks like 75,000 concurrent digital agents in Japan and 20,000 voice seats in Europe.<\/div>\n <\/div>\n <\/div>\n
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Greatest Security<\/h5>\n
We\u2019ve achieved globally recognized security standards, including SOC 2 Type 2 and ISO 27001. We\u2019re also the only cloud communications provider to have achieved the US government\u2019s FedRAMP accreditation at the \u2018High Impact\u2019 level.<\/div>\n <\/div>\n <\/div>\n
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Highest CSAT<\/h5>\n
Our solutions deliver measurable improvements to CSAT, and raise our customers from the bottom to the top of their industries. <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Put <\/span>Knowledge<\/i><\/b> First<\/span><\/h3>\n

Explore our resource library, and discover the ways we reinforce the security and compliance of your CX.<\/span><\/p>\n <\/div>\n

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Customer Success Stories<\/div>\n

UK Power Networks<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

Forecasting the Future: Your Guide to Behavioral Analytics in Customer Service<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

Intelligent Journeys: The AI Driving Next-Generation Customer Journeys<\/h4>\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n <\/div>\n
<\/div>\n <\/div>\n <\/div>\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":813,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[16],"class_list":["post-825","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCompliant CX Solution - Content Guru Inc.<\/title>\n<meta name=\"description\" content=\"The Content Guru storm\u00ae platform is the most secure cloud Customer Experience (CX) platform available. 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