{"id":774,"date":"2025-02-14T15:58:19","date_gmt":"2025-02-14T15:58:19","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=774"},"modified":"2026-02-20T13:52:07","modified_gmt":"2026-02-20T13:52:07","slug":"unified-communications","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/unified-communications\/","title":{"rendered":"Unified Communications"},"content":{"rendered":"\n\n
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Unify Your Communications<\/h1>\n

We believe that businesses get better when communication gets easier.\u00a0<\/span><\/p>\n

Switching between different communications apps wastes time; the more apps, the less work gets done. <\/span><\/p>\n

Our Unified Communications (UC) solutions bring every form of communication, from voice and video, <\/span><\/p>\n

to webchat and SMS, <\/span>into a single, accessible platform.<\/span><\/p>\n<\/div>\n

\n Discover our UC Solutions<\/a>\n Book a Demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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We’re UC Veterans<\/h2>\n

For over two decades, we\u2019ve built UC solutions that support seamless collaboration, create IT synergy, and drive productivity.<\/span><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Your Business; One Interface<\/span><\/h3>\n

Businesses are built on communication. The easier it is to communicate, the easier it is to do business.<\/span><\/p>\n

Break down communication barriers with a unified platform that brings together voice, video, SMS, webchat, and collaboration tools in one seamless experience. We believe that well-connected teams are the foundation of business success and sustainable growth.<\/span><\/p>\n

storm\u00ae<\/sub> <\/strong>UC<\/a><\/p>\n <\/div>\n

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Connect, Collaborate, Succeed<\/span><\/h3>\n

Today, your teams are working flexibly.<\/span><\/p>\n

Modern organizations need flexible communication tools; tools that work anywhere, on any device. Our mobile interface allows for enterprise-grade connectivity and collaboration capabilities that keep your business running smoothly, 24\/7\/365. Critical contact center functionality, including Disaster Recovery and Business Continuity, can be accessed from within the app, or via SMS.<\/span><\/p>\n

storm\u00ae<\/sub> <\/strong>MTA<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Your Communications Partner<\/span><\/h3>\n

Creating an enterprise-grade UC platform requires more than just technology. You need a partner with the expertise to guide your transformation journey.<\/span><\/p>\n

Our partner ecosystem spans thousands of organizations and millions of users. We combine cutting-edge technology with consultation and support to deliver real results. Whatever your communication challenges, we’re ready to help you overcome them.<\/span><\/p>\n <\/div>\n

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UC with Content Guru<\/span><\/h3>\n

Like all our solutions, our UC solutions offer the highest levels of availability, reliability, and security.<\/span><\/p>\n\t\t\t\t<\/div>\n\t\t\t

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Highest Availability<\/h5>\n
We are the only cloud vendor supporting national blue-light emergency services.<\/div>\n <\/div>\n <\/div>\n
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Highest Scalability<\/h5>\n
We\u2019ve supported the world\u2019s largest cloud contact center deployments; that looks like 75,000 concurrent digital agents in Japan and 20,000 voice seats in Europe.<\/div>\n <\/div>\n <\/div>\n
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Highest Security<\/h5>\n
We\u2019ve achieved globally recognized security standards, including SOC 2 Type 2 and ISO 27001. We\u2019re also the only cloud communications provider to have achieved the US government\u2019s FedRAMP accreditation at the \u2018High Impact\u2019 level.<\/div>\n <\/div>\n <\/div>\n
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Highest CSAT<\/h5>\n
Our solutions deliver measurable improvements to CSAT, and raise our customers from the bottom to the top of their industries. <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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We Give Back<\/h3>\n

We take our responsibilities to the world around us seriously. With ambitious Net Zero Goals, and a
\nhost of charitable initiatives, both global and local to our regional offices, we invest in the future.<\/p>\n

Our Investment in the Future<\/a><\/p>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Put <\/span>Knowledge<\/b> First<\/span><\/h3>\n

Explore our resource library, and discover the ways we support your cloud Customer Experience.<\/span><\/p>\n

Browse Resources<\/a><\/p>\n <\/div>\n

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Whitepapers<\/div>\n

2026 Gartner Voice of the Customer for CCaaS<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

Do Metrics Still Matter? The State of CX Analytics in 2026<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

In the Era of AI Analytics, Do CX Metrics Still Matter?<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Whitepapers<\/div>\n

Beyond the Call: Police Contact Evolved<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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News<\/div>\n

Content Guru Appoints New Japanese Country Manager To Drive Next Chapter of AI Growth<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Content Guru Strengthens Global AI Leadership in Conversational AI<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Over Half of CX Leaders Expect More Routine Queries to Be Fully Automated by Agentic AI in 2026<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Blogs<\/div>\n

The Boundaries of Data are Expanding \u2013 That\u2019s a Challenge for CX<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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News<\/div>\n

Content Guru Recognized as \u2018Vendor of the Year\u2019 at the UK IT Industry Awards 2025<\/h4>\n <\/div>\n <\/div>\n <\/a>\n \n
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Videos and Webinars<\/div>\n

Brain2050<\/h4>\n <\/div>\n <\/div>\n <\/a>\n <\/div>\n <\/div>\n
<\/div>\n <\/div>\n <\/div>\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":659,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-774","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nLeading Cloud-Based UCaaS - Content Guru Inc.<\/title>\n<meta name=\"description\" content=\"A Cloud Unified Communication Solution is a requirement for the modern contact center.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/unified-communications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leading Cloud-Based UCaaS - 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