{"id":4699,"date":"2025-08-15T15:40:32","date_gmt":"2025-08-15T15:40:32","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-us\/?page_id=4699"},"modified":"2026-02-20T13:40:53","modified_gmt":"2026-02-20T13:40:53","slug":"storm-lite-administrator","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/","title":{"rendered":"storm LITE Administrator"},"content":{"rendered":"\n\n
\n\n \n\n\n
\n
\n

storm<\/strong>\u00ae<\/sub> LITE\u2122<\/h4>\n

Administrator<\/h1>\n

<\/h4>\n

 <\/p>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

\n\n
\n
\n

Service Management Done Safely<\/h2>\n

Every instance of\u00a0storm<\/strong>\u00ae<\/sub>\u00a0LITE\u2122 receives an administrator licence. This permits access to\u00a0storm\u00a0CONDUCTOR\u2122, an administrator interface for setting up agents, numbers and routing. The Service Designer licence included enables administrators to build DTMF IVRs easily and quickly.<\/p>\n

storm\u00a0<\/strong>CONDUCTOR is a browser-based workflow design tool. With its intuitive graphical user interface and powerful service creation abilities, it empowers your organisation to build and manage your contact centre configuration effectively and with minimal effort. Administrators have the ability to adapt live services in real time and provision with a single click. With intuitive tools to configure users, service flows, queues, agent groups and hunt groups, your contact centre will soon be running IVRs and routing omni-channel traffic to your workforce.<\/p>\n

Administrators also have access to the Wallboard functionality, which provides real time insights and overview of your SMB contact centre. The Management Interface (MI) also provides administrators reports of the last 13 months of historical information. They also have access to 90 days of screen and call recording with\u00a0storm\u00a0<\/strong>RECORDER\u2122.<\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

\n
\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
\n\n
\n
\n

Key Features<\/h2>\n <\/div>\n <\/div>\n \n\n\n
\n
\n
\n
\n

\"\"<\/p>\n

Single, intuitive graphical interface allows organisations to create, adapt and provision services quickly and easily.<\/p>\n <\/div>\n

\n

\"\"<\/p>\n

Multi-channel support includes voice, email, web chat, SMS and social media.<\/p>\n <\/div>\n

\n

\"\"<\/p>\n

\n
\n
\n
\n
\n
\n
\n
\n
\n
\n

Integrated text to speech allows customers to use bespoke prompts in professional tailored services.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
\n
\n
\n

 <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
\n
\n
\n

\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

\n\n \n\n\n
\n
\n
\n \n
\n \"Illustration <\/div>\n \n
\n

A CX Solution that Grows With You<\/span><\/h3>\n

As your business grows, your CX needs become more complex. <\/span>storm<\/b> LITE allows for simple migration to the full <\/span>storm<\/b> solution, as and when you need to.<\/span><\/p>\n

We\u2019re with you; supporting outstanding CX at every stage of your business journey.<\/span><\/p>\n

Pricing<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":682,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15,78],"class_list":["post-4699","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nstorm LITE ADMINISTRATOR - Content Guru Inc.<\/title>\n<meta name=\"description\" content=\"Every instance of\u00a0storm\u00ae\u00a0LITE\u2122 receives an administrator licence. This permits access to\u00a0storm\u00a0CONDUCTOR\u2122, an administrator interface for setting up agents, numbers and routing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"storm LITE ADMINISTRATOR - Content Guru Inc.\" \/>\n<meta property=\"og:description\" content=\"Every instance of\u00a0storm\u00ae\u00a0LITE\u2122 receives an administrator licence. This permits access to\u00a0storm\u00a0CONDUCTOR\u2122, an administrator interface for setting up agents, numbers and routing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/\" \/>\n<meta property=\"og:site_name\" content=\"English - USA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ContentGuruLtd\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-20T13:40:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@cgchirp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/cloud-customer-experience\\\/cx-solution-for-smb\\\/storm-lite-administrator\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/cloud-customer-experience\\\/cx-solution-for-smb\\\/storm-lite-administrator\\\/\",\"name\":\"storm LITE ADMINISTRATOR - Content Guru Inc.\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#website\"},\"datePublished\":\"2025-08-15T15:40:32+00:00\",\"dateModified\":\"2026-02-20T13:40:53+00:00\",\"description\":\"Every instance of\u00a0storm\u00ae\u00a0LITE\u2122 receives an administrator licence. This permits access to\u00a0storm\u00a0CONDUCTOR\u2122, an administrator interface for setting up agents, numbers and routing.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/cloud-customer-experience\\\/cx-solution-for-smb\\\/storm-lite-administrator\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/cloud-customer-experience\\\/cx-solution-for-smb\\\/storm-lite-administrator\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/cloud-customer-experience\\\/cx-solution-for-smb\\\/storm-lite-administrator\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Products\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"storm CX\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"AI-Powered Cloud Customer Experience\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/cloud-customer-experience\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"The Leading CX Solution for Small Businesses (SMBs)\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/products\\\/storm-cx\\\/cloud-customer-experience\\\/cx-solution-for-smb\\\/\"},{\"@type\":\"ListItem\",\"position\":6,\"name\":\"storm LITE Administrator\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#website\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/\",\"name\":\"USA - Content Guru\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#organization\",\"name\":\"Content Guru\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"contentUrl\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/wp-content\\\/uploads\\\/sites\\\/10\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Content Guru\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ContentGuruLtd\",\"https:\\\/\\\/x.com\\\/cgchirp\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"storm LITE ADMINISTRATOR - Content Guru Inc.","description":"Every instance of\u00a0storm\u00ae\u00a0LITE\u2122 receives an administrator licence. This permits access to\u00a0storm\u00a0CONDUCTOR\u2122, an administrator interface for setting up agents, numbers and routing.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/","og_locale":"en_US","og_type":"article","og_title":"storm LITE ADMINISTRATOR - Content Guru Inc.","og_description":"Every instance of\u00a0storm\u00ae\u00a0LITE\u2122 receives an administrator licence. This permits access to\u00a0storm\u00a0CONDUCTOR\u2122, an administrator interface for setting up agents, numbers and routing.","og_url":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/","og_site_name":"English - USA","article_publisher":"https:\/\/www.facebook.com\/ContentGuruLtd","article_modified_time":"2026-02-20T13:40:53+00:00","twitter_card":"summary_large_image","twitter_site":"@cgchirp","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/","url":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/","name":"storm LITE ADMINISTRATOR - Content Guru Inc.","isPartOf":{"@id":"https:\/\/www.contentguru.com\/en-us\/#website"},"datePublished":"2025-08-15T15:40:32+00:00","dateModified":"2026-02-20T13:40:53+00:00","description":"Every instance of\u00a0storm\u00ae\u00a0LITE\u2122 receives an administrator licence. This permits access to\u00a0storm\u00a0CONDUCTOR\u2122, an administrator interface for setting up agents, numbers and routing.","breadcrumb":{"@id":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-administrator\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.contentguru.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Products","item":"https:\/\/www.contentguru.com\/en-us\/products\/"},{"@type":"ListItem","position":3,"name":"storm CX","item":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/"},{"@type":"ListItem","position":4,"name":"AI-Powered Cloud Customer Experience","item":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/"},{"@type":"ListItem","position":5,"name":"The Leading CX Solution for Small Businesses (SMBs)","item":"https:\/\/www.contentguru.com\/en-us\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/"},{"@type":"ListItem","position":6,"name":"storm LITE Administrator"}]},{"@type":"WebSite","@id":"https:\/\/www.contentguru.com\/en-us\/#website","url":"https:\/\/www.contentguru.com\/en-us\/","name":"USA - Content Guru","description":"","publisher":{"@id":"https:\/\/www.contentguru.com\/en-us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.contentguru.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.contentguru.com\/en-us\/#organization","name":"Content Guru","url":"https:\/\/www.contentguru.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.contentguru.com\/en-us\/#\/schema\/logo\/image\/","url":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","contentUrl":"https:\/\/www.contentguru.com\/en-us\/wp-content\/uploads\/sites\/10\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","width":"1024","height":"1024","caption":"Content Guru"},"image":{"@id":"https:\/\/www.contentguru.com\/en-us\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ContentGuruLtd","https:\/\/x.com\/cgchirp"]}]}},"_links":{"self":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/pages\/4699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/comments?post=4699"}],"version-history":[{"count":0,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/pages\/4699\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/pages\/682"}],"wp:attachment":[{"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/media?parent=4699"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.contentguru.com\/en-us\/wp-json\/wp\/v2\/folder?post=4699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}