Content Guru’s cloud customer engagement and experience solution storm® services hundreds of the world’s largest organizations. Providing businesses from a variety of sectors with a comprehensive, here interface, storm offers an effortless solution to resolving queries and issues.
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Blog
Channel-less is the future standard in Customer Experience (CX) – here’s why
A channel-less strategy dismisses the concept of channels entirely, in a bid to make customer experience (CX) even more seamless.
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Case Study
Fleurop InterFlora - Content Guru
storm® CONTACT™ nutzt ein Cloud-Modell, um Fleurop Interflora mit einer intelligenten Multichannel-Kontaktverteilung (iACD®) auszustatten. Dies ermöglicht eine optimale Kundenbindung und vereint Verbraucher und Floristen mit Mitarbeitern und Informationen.