{"id":7563,"date":"2026-11-05T10:29:48","date_gmt":"2026-11-05T10:29:48","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?post_type=resource&p=7563"},"modified":"2026-11-05T10:51:09","modified_gmt":"2026-11-05T10:51:09","slug":"content-guru-wins-best-automation-orchestration-platform-at-the-cx-awards-2026","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-best-automation-orchestration-platform-at-the-cx-awards-2026\/","title":{"rendered":"Content Guru Wins \u2018Best Automation & Orchestration Platform\u2019 at the CX Awards 2026"},"content":{"rendered":"\n\n
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News<\/div>\n

Content Guru Wins \u2018Best Automation & Orchestration Platform\u2019 at the CX Awards 2026<\/h1>\n
Published: November 5th 2026<\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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\"CX<\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Content Guru, the global leader in mission-critical AI-powered Customer Experience solutions for large enterprises and governments, has been named the winner of the \u2018Best Automation & Orchestration Platform\u2019 at the CX Awards 2026. The award recognises the capabilities of Content Guru\u2019s brain\u00ae<\/sub> AI orchestration layer, which gives enterprises a single, model-agnostic platform that supports a full range of AI capabilities.<\/p>\n

The CX Awards are run by CX Today, a leading global digital media platform and newsroom covering the CX technology ecosystem, and celebrate excellence and outstanding achievement in customer experience. The awards are judged by a panel of 25 industry analysts, enterprise buyers and experienced practitioners, which selected Content Guru as the winner for the \u2018Best Automation & Orchestration Platform\u2019 category. Other finalists in this category were CSG\/Netcracker, Talkdesk, Capacity, Cresta, and Parloa. The award sits within the \u2018Transformation\u2019 topic, and honours vendors using AI, automation and innovation to change what CX can be.<\/p>\n

You can view all of the winners here: https:\/\/awards.cxtoday.com\/winners<\/a><\/strong><\/p>\n

Find out more about our award-winning AI orchestration layer:<\/p>\n

Discover brain\u00ae<\/sub><\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"

Content Guru, the global leader in mission-critical AI-powered Customer Experience solutions for large enterprises and governments, has been named the winner of the \u2018Best Automation & Orchestration Platform\u2019 at the CX Awards 2026. <\/p>\n","protected":false},"featured_media":6113,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[50],"resource_topic":[39,46],"resource_type":[47],"resource_folder":[75],"class_list":["post-7563","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_industry-tech-media-and-telecoms","resource_topic-ai-powered-knowledge-management","resource_topic-lead-in-cx-and-ai","resource_type-news"],"acf":[],"yoast_head":"\nContent Guru Wins \u2018Best Automation & Orchestration Platform\u2019 at the CX Awards 2026<\/title>\n<meta name=\"description\" content=\"Content Guru, the global leader in mission-critical AI-powered Customer Experience solutions for large enterprises and governments, has been named a winner in two categories at the Cloud Excellence Awards 2026.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-best-automation-orchestration-platform-at-the-cx-awards-2026\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Content Guru Wins \u2018Best Automation & Orchestration Platform\u2019 at the CX Awards 2026\" \/>\n<meta property=\"og:description\" content=\"Content Guru, the global leader in mission-critical AI-powered Customer Experience solutions for large enterprises and governments, has been named a winner in two categories at the Cloud Excellence Awards 2026.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-best-automation-orchestration-platform-at-the-cx-awards-2026\/\" \/>\n<meta property=\"og:site_name\" content=\"English - 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