{"id":6935,"date":"2026-07-28T16:09:41","date_gmt":"2026-07-28T16:09:41","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?post_type=resource&#038;p=6935"},"modified":"2026-07-28T16:10:53","modified_gmt":"2026-07-28T16:10:53","slug":"content-guru-wins-customer-magazine-2026-contact-center-technology-award","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-customer-magazine-2026-contact-center-technology-award\/","title":{"rendered":"Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award<\/h1>\n                <div class=\"publish-date\">Published: July 28th 2026<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-fifty-fifty toast-block no-margin padding-both\"> \n\n        \n\n\n    <div class=\"fifty-fifty-wrapper\">\n        <div class=\"container\">\n\n\n            <div class=\"fifty-fifty image-background white-bg\" style=\"color:#ffffff\">\n                <div class=\"fifty-fifty-content\">\n                    <p style=\"text-align: center\">Content Guru, a leading global cloud Customer Experience (CX) technology provider, has been awarded the accolade of a \u2018Contact Center Technology Award\u2019 by TMC, a global, integrated media company.<\/p>\n                <\/div>\n                <div class=\"fifty-fifty-image\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"1896\" height=\"898\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2026\/02\/RTG-Hero-Backgorund.png\" class=\"attachment-full size-full\" alt=\"Redwood Technologies Group Hero Background\" srcset=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2026\/02\/RTG-Hero-Backgorund.png 1896w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2026\/02\/RTG-Hero-Backgorund-300x142.png 300w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2026\/02\/RTG-Hero-Backgorund-1024x485.png 1024w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2026\/02\/RTG-Hero-Backgorund-768x364.png 768w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2026\/02\/RTG-Hero-Backgorund-1536x727.png 1536w\" sizes=\"auto, (max-width: 1896px) 100vw, 1896px\" \/>                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block thin-container no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>The award recognizes the industry-leading capabilities of Content Guru\u2019s\u00a0<strong><b>storm<\/b><\/strong><sup><sub>\u00ae<\/sub><\/sup>\u00a0platform which brings together communications, systems of record, IoT technologies and AI, delivered through its <strong><b>brain<\/b><\/strong><sub>\u00ae<\/sub> AI orchestration layer, in one secure environment.<\/p>\n<p>The Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. The award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.<\/p>\n<p>\u201cCongratulations to Content Guru for being awarded a 2026 CUSTOMER Magazine Contact Center Technology Award. <strong><b>storm<sub>\u00ae<\/sub> <\/b><\/strong>has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,\u201d said <strong><b>Rich Tehrani, CEO, TMC<\/b><\/strong>. \u201cWe\u2019re pleased to recognize their achievement.\u201d<\/p>\n<p>\u201cWe are delighted that <strong><b>storm<\/b><\/strong> has been recognized as a 2026 Contact Center Technology Award winner,\u201d commented <strong><b>Martin Taylor, Co-Founder and Deputy CEO at Content Guru<\/b><\/strong>. \u201cOur Omni-CX approach allows organizations to deliver unified, end-to-end CX across a number of channels and touchpoints, including digital customers that interact through IoT devices. The AI capabilities delivered through<strong><b> brain<\/b><\/strong> continue to expand and support both customers and agents to streamline interactions and increase support. We look forward to continuing to innovate in these areas and deliver best-in-class solutions to our growing global customer base.\u201d<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru has been awarded the accolade of a \u2018Contact Center Technology Award\u2019 by TMC, a global, integrated media company. <\/p>\n","protected":false},"featured_media":6112,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[38,36,46],"resource_type":[47],"resource_folder":[75],"class_list":["post-6935","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-csat-improvements","resource_topic-cx-at-scale","resource_topic-lead-in-cx-and-ai","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award<\/title>\n<meta name=\"description\" content=\"Content Guru has been awarded the accolade of a \u2018Contact Center Technology Award\u2019 by TMC, a global, integrated media company.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-customer-magazine-2026-contact-center-technology-award\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award\" \/>\n<meta property=\"og:description\" content=\"Content Guru has been awarded the accolade of a \u2018Contact Center Technology Award\u2019 by TMC, a global, integrated media company.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-customer-magazine-2026-contact-center-technology-award\/\" \/>\n<meta property=\"og:site_name\" content=\"English - 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