{"id":2543,"date":"2024-03-01T17:22:23","date_gmt":"2024-03-01T17:22:23","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=2543"},"modified":"2026-02-19T15:39:09","modified_gmt":"2026-02-19T15:39:09","slug":"content-guru-wins-best-enterprise-contact-center-platform-at-the-cx-awards-2024","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-best-enterprise-contact-center-platform-at-the-cx-awards-2024\/","title":{"rendered":"Content Guru Wins \u2018Best Enterprise Contact Center Platform\u2019 at the CX Awards 2024"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Content Guru Wins \u2018Best Enterprise Contact Center Platform\u2019 at the CX Awards 2024<\/h1>\n                <div class=\"publish-date\">Published: March 1st 2024<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p data-pm-slice=\"1 1 []\">Content Guru, a leading global provider of cloud contact center and customer experience (CX) technology, has been awarded the accolade of \u2018Best Enterprise Contact Center Platform\u2019 at CX Today\u2019s CX Awards 2024. The award recognized the industry-leading capabilities of Content Guru\u2019s <strong>storm<\/strong><span class=\"ProseMirror__styled\" title=\"superscript\" data-mark-styled-class=\"superscript\"><sub>\u00ae<\/sub> <\/span>cloud contact center solution.<\/p>\n<p>The CX Awards recognize outstanding achievements within the realm of CX including; contact centers, CRMs, artificial intelligence and more. The \u2018Best Enterprise Contact Center Platform\u2019 award celebrates contact center platform vendors that provide comprehensive solutions, including omni-channel support and advanced analytics; the backbone of top-tier enterprises, helping to drive unparalleled customer experiences.<\/p>\n<p>An expert panel of judges, including Jim Davies, Ex Gartner Vice President of Research, deemed Content Guru\u2019s <strong>storm<\/strong> the \u2018Best Enterprise Contact Center Platform\u2019 based partly on our work on mission-critical deployments with customers including the NHS and the Driver and Vehicle Licensing Agency (DVLA). Charlie Mitchell, Senior Editor at CX Today, also noted Content Guru&#8217;s exceptional work in developing its technology and raising the bar across the highly competitive category when announcing <strong>storm<\/strong> as the winning platform.<\/p>\n<p>You can watch the full ceremony here: <a href=\"https:\/\/www.cxtoday.com\/cxawards\/\" target=\"_self\" rel=\"noopener noreferrer nofollow\"><strong>www.cxtoday.com\/cxawards<\/strong><\/a><\/p>\n<p>Find out more about our award-winning CX platform <strong>storm<\/strong>, and <a href=\"\/en-gb\/content-guru\/news\/content-guru-customer-dvla-ranked-most-improved-public-sector-organisation-by-the-institute-of-customer-service\" target=\"_self\" rel=\"noopener noreferrer nofollow\"><strong>our work with the DVLA<\/strong><\/a><\/p>\n<p><strong>About CX Awards:<\/strong><\/p>\n<p>Hosted by CX Today, the awards ceremony has become the beacon of recognition for companies and professionals pushing the envelope in the CX technology sphere.<\/p>\n<p>The CX Awards 2024 is here for its fourth year and is bigger and better than ever before! Winners of the 2023 awards included Vonage, Calabrio, and UJET and more. Then, the ceremony included exclusive streams from our people winners, Jay Patel from Webex and Kimberley Wood from Ultimate. Yet, this year\u2019s event featured many more CX leaders, who shared their unique takes on the space.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru has been awarded the accolade of \u2018Best Enterprise Contact Center Platform\u2019 at CX Today\u2019s CX Awards 2024.<\/p>\n","protected":false},"featured_media":6114,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[75],"class_list":["post-2543","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Content Guru Wins \u2018Best Enterprise Contact Center Platform\u2019 at the CX Awards 2024 - English - UK<\/title>\n<meta name=\"description\" content=\"Content Guru has been awarded the accolade of \u2018Best Enterprise Contact Center Platform\u2019 at CX Today\u2019s CX Awards 2024.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/resources\/news\/content-guru-wins-best-enterprise-contact-center-platform-at-the-cx-awards-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Content Guru Wins \u2018Best Enterprise Contact Center Platform\u2019 at the CX Awards 2024 - 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