{"id":1433,"date":"2022-11-02T00:00:27","date_gmt":"2022-11-02T00:00:27","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1433"},"modified":"2026-02-19T11:36:19","modified_gmt":"2026-02-19T11:36:19","slug":"beyond-csat-4-tips-to-elevate-your-cx-reporting","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/en-gb\/resources\/whitepapers\/beyond-csat-4-tips-to-elevate-your-cx-reporting\/","title":{"rendered":"Beyond CSAT: 4 Tips to Elevate Your CX Reporting"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>Beyond CSAT: 4 Tips to Elevate Your CX Reporting<\/h1>\n                <div class=\"publish-date\">Published: November 2nd 2022<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h2 data-pm-slice=\"1 1 []\"><strong>Customer Satisfaction is essential to businesses<\/strong><\/h2>\n<p data-pm-slice=\"1 1 []\">This report will offer four key tips for elevating your CX measurement. From perfecting your customer surveys, to incorporating AI-backed technologies for Natural Language Processing and sentiment analysis, it will provide a high-level guide to boosting your CX measurement.<\/p>\n<p>In this whitepaper, you will discover:<\/p>\n<ul class=\"rt-bullet-list\">\n<li>How to perfect your CSAT surveys.<\/li>\n<\/ul>\n<ul class=\"rt-bullet-list\">\n<li>How to extend your reporting to include new metrics.<\/li>\n<\/ul>\n<ul class=\"rt-bullet-list\">\n<li>How to expand your use of CSAT with predictive AI-powered tools.<\/li>\n<\/ul>\n<p>Fill out a few details and receive the full whitepaper as a PDF.<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p> <\/p>\n<form id=\"mktoForm_1046\"><\/form>\n<p> <\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Customer Satisfaction, or CSAT, is at the core of the Customer Experience reporting ecosystem. CSAT is the archetypal metric and forms the backbone of many businesses\u2019 feedback systems. Does it deserve this status? <\/p>\n","protected":false},"featured_media":6117,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[38],"resource_type":[4],"resource_folder":[72],"class_list":["post-1433","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-csat-improvements","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Beyond CSAT: 4 Tips to Elevate Your CX Reporting - English - UK<\/title>\n<meta name=\"description\" content=\"Customer Satisfaction, or CSAT, is at the core of the Customer Experience reporting ecosystem. CSAT is the archetypal metric and forms the backbone of many businesses\u2019 feedback systems. 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