{"id":703,"date":"2025-02-14T15:30:26","date_gmt":"2025-02-14T15:30:26","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=703"},"modified":"2026-05-15T10:48:04","modified_gmt":"2026-05-15T10:48:04","slug":"accreditations","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/about-us\/accreditations\/","title":{"rendered":"Accreditations"},"content":{"rendered":"\n\n
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Our Accreditations<\/h1>\n

We maintain a library of globally-recognized accreditations, ensuring that you remain compliant with regional and global regulatory standards.<\/span><\/p>\n<\/div>\n

\n Book a Demo<\/a>\n <\/div>\n <\/div>\n <\/div>\n
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Information & Data Security<\/h3>\n

Our solutions protect customer data. Stay secure, even with a disparate workforce.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\n \"CYBER <\/div>\n
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Cyber Essentials Plus<\/h3>\n

Following rigorous security checks, this certification was awarded for resistance to cyber-attacks.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"PCI <\/div>\n
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PCI DSS Level 4.0<\/h3>\n

The highest international standard for payment security. Content Guru has achieved this in the US, Japan, and the UK.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"AICPA <\/div>\n
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SOC 2 Type II<\/h3>\n

Assesses controls relating to security, availability, processing integrity, confidentiality, and privacy. A world-renowned security accreditation.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\n \"ISO <\/div>\n
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ISO 27001<\/h3>\n

This accreditation assesses the implementation of an Information Security Management System (ISMS). It ensures that Content Guru manages information security risks effectively. Valid internationally, Content Guru has achieved this accreditation across the UK, Europe, and Japan.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"ISO <\/div>\n
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ISO 27701<\/h3>\n

This accreditation specifies requirements and provides guidance for establishing, implementing, maintaining and continually improving a Privacy Information Management System (PIMS).<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"FEDRAMP <\/div>\n
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FedRAMP High<\/h3>\n

FedRAMP High is the highest security baseline within the Federal Risk and Authorization Management Program (FedRAMP), an authorization for cloud systems that process or store the U.S. government’s most sensitive unclassified data. Content Guru storm<\/strong> is the first and only full-stack CCaaS solution to achieve High impact level accreditation, the most stringent level for FedRAMP compliance.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"NHS <\/div>\n
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NHS Data Security and Protection Toolkit (DSPT) <\/h3>\n

The DSPT is an online self-assessment tool that enables Content Guru to measure and publish our performance against the National Data Guardian’s ten data security standards. This allows for Content Guru to provide assurances that we are practicing good data security and that personal information is handled correctly.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Quality<\/h3>\n

Quality is at the heart of our mission. We ensure the highest quality across your systems.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\n \"ISO <\/div>\n
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ISO 9001<\/h3>\n

This certifies that an organization has successfully implemented a Quality Management System. Content Guru is certified in the UK, Europe, Japan, and the US.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"ISO <\/div>\n
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ISO 20000-1<\/h3>\n

This accreditation\u00a0provides assurance in the\u00a0quality of the services and ensures effective and resilient services in today\u2019s changing service delivery environment.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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ISO 22301<\/h3>\n

This certifies that a business has a suitable Business Continuity Management System (BCMS) in place. This ensures that staff know their system roles in the event of an incident.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Integrations<\/h3>\n

We\u2019re certified to integrate with the world\u2019s most popular collaboration tools and CRMs.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\n \"SOLUTION <\/div>\n
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Microsoft Teams Connectivity Contact Center Certification<\/h3>\n

This certification is awarded for the highest quality integrations with Microsoft Teams. Content Guru was one of the first 6 organizations in the world to be awarded this status.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"CITRIX <\/div>\n
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Citrix Ready Program<\/h3>\n

This certification labels Content Guru as a third-party solution recommended to enhance Citrix digital workspace solutions.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"CHROME <\/div>\n
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Google Chrome Enterprise Recommended<\/h3>\n

This validation names Content Guru as a recommended provider of cloud contact center solutions on Chrome and ChromeOS, giving\u00a0storm\u00a0<\/b>users an optimized experience on Chrome browsers and ChromeOS devices from any location.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Environment<\/b><\/h3>\n

We aim for the highest levels of environmental sustainability.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\n \"ISO <\/div>\n
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ISO 14001<\/h3>\n

The highest international accreditation for environmental standards. Given to organizations that have successfully implemented an Environmental Management System (EMS).<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"Ecovadis <\/div>\n
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EcoVadis<\/h3>\n

EcoVadis\u00a0is a leading platform that provides business sustainability ratings, to assess and improve environmental, social, and ethical performance. It provides visibility into Content Guru\u2019s supply chain risks and supports corporate sustainability goals.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Region and industry-specific<\/b><\/h3>\n

We support mission-critical communications around the world.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\n \"BUNDESNETZAGENTUR <\/div>\n
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Bundesnetzagentur<\/h3>\n

This accreditation regulates the delivery of billing services within Germany.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"CROWN <\/div>\n
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Sparks DPS<\/h3>\n

The official accreditation for the delivery of communication services to UK local and central government.<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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G-Cloud 14<\/h3>\n

This official accreditation for the delivery of cloud communication services to UK local and central government.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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\n \"JIS <\/div>\n
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Privacy Mark<\/h3>\n

The Privacy Mark certification (in Japan) enables Content Guru to demonstrate our commitment to appropriately handling personal information, enhancing consumer trust and business credibility.\u00a0The System is in compliance with Japan Industrial Standards (JIS Q 15001: [Personal Information Protection Management System \u2013 Requirements]).<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n \"0ABJ <\/div>\n
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0ABJ Numbers<\/h3>\n

storm<\/b>\u00a0is compliant with the Japanese Ministry of Internal Affairs and Communications telephony regulations on the use of geographical numbers for outbound calling.<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":334,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"folder":[17],"class_list":["post-703","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAccreditations - Content Guru<\/title>\n<meta name=\"description\" content=\"We maintain a library of globally-recognized accreditations, ensuring that you remain compliant with regional and global regulatory standards\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/about-us\/accreditations\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accreditations - 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