{"id":5469,"date":"2025-08-15T13:02:56","date_gmt":"2025-08-15T13:02:56","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?page_id=5469"},"modified":"2026-02-16T10:40:03","modified_gmt":"2026-02-16T10:40:03","slug":"storm-lite-supervisor","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-smb\/storm-lite-supervisor\/","title":{"rendered":"storm LITE Supervisor"},"content":{"rendered":"\n\n
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storm<\/strong>\u00ae<\/sub> LITE\u2122<\/h4>\n

Supervisor<\/h1>\n

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Super-powered Supervisors<\/h2>\n

One in every 10 agent licences can be used with Supervisor rights. This allows the supervisor to listen in, whisper or barge in on contacts, move agents between agent groups, as well as view the real-time presence of the agents they supervise.<\/p>\n

If you require more supervisor licences, these can be purchased easily, giving the right access to all that need it.<\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Key Features<\/h2>\n <\/div>\n <\/div>\n \n\n\n
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\"\"<\/p>\n

Listen in, whisper or barge in on agent conversations.<\/p>\n <\/div>\n

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Move agents between agent groups.<\/p>\n <\/div>\n

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View real-time presence of agents.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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A CX Solution that Grows With You<\/span><\/h3>\n

As your business grows, your CX needs become more complex. <\/span>storm<\/b> LITE allows for simple migration to the full <\/span>storm<\/b> solution, as and when you need to.<\/span><\/p>\n

We\u2019re with you; supporting outstanding CX at every stage of your business journey.<\/span><\/p>\n

Pricing<\/a><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":682,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[80],"class_list":["post-5469","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nstorm LITE SUPERVISOR - Content Guru<\/title>\n<meta name=\"description\" content=\"Your supervisors are your secret weapon. 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