{"id":5188,"date":"2025-05-28T13:16:01","date_gmt":"2025-05-28T13:16:01","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?page_id=5188"},"modified":"2025-05-28T13:16:01","modified_gmt":"2025-05-28T13:16:01","slug":"serco-partnership","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/marketplace\/serco-partnership\/","title":{"rendered":"Serco Partnership"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                            <p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4965 size-medium aligncenter\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/serco-logo-png-300x91.png\" alt=\"\" width=\"300\" height=\"91\" srcset=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/serco-logo-png-300x91.png 300w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/serco-logo-png-768x232.png 768w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/serco-logo-png.png 1000w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1 style=\"text-align: center\">Serco Partnership<\/h1>\n<p>&nbsp;<\/p>\n<article><\/article>\n<article><\/article>\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\"><a class=\"button\" href=\"https:\/\/www.contentguru.com\/en-gb\/contact-us\/\">Contact us<\/a><\/article>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin no-padding\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block thin-container no-margin padding-both\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">About<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\">When demand spikes, you can\u2019t afford to let a single call drop. BPOs support your CX by providing the capacity needed to meet any surge in contacts. They provide agents, hardware, and office space, letting you meet any CX challenge.<\/p>\n<p style=\"text-align: center\">Serco is a global BPO, managing over 500 contracts and employing over 50,000 people. Content Guru works with Serco to provide extra contact center capacity, to ensure that your CX estate is instantly and endlessly scalable. Our partner ecosystem ensures that your customer can always reach you, no matter the level of demand.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                            <div class=\"section-title-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640.png 640w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640-300x200.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/div>\n                                        <h2 class=\"section-title h3\">Reviews<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\">No recent reviews<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-cta-list toast-block no-margin padding-both\" id=\"storm-omnichannel\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">Recommended for you<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"cta-list-wrapper\">\n    <div class=\"container\">\n        <div class=\"cta-list-grid grid without-intro\">\n                        <div class=\"col\">\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-enterprise\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Contact-Centre_58_2-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5> storm<sub>\u00ae<\/sub> CONTACT\u2122<\/h5>\n                            <div class=\"description\">The world&#8217;s leading high-volume omnichannel cloud contact center.<\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/omni-channel-customer-engagement\/digital-and-social\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Conductor_143_1-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5>storm<sub>\u00ae<\/sub> CONTACT: DIGITAL\u2122<\/h5>\n                            <div class=\"description\">Create digital Customer Experience; integrate social media channels into your contact center with a truly omni-channel CCaaS solution<\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/journey-orchestration\/real-time-and-historical-analytics\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Reporting_82_2-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5>storm<sub>\u00ae<\/sub> VIEW\u2122<\/h5>\n                            <div class=\"description\">Get in-depth insights into your CCaaS solution with a fully integrated reporting suite<\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div> \n    <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":4865,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[77],"class_list":["post-5188","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Serco Partnership - English - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/marketplace\/serco-partnership\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Serco Partnership - English - UK\" \/>\n<meta property=\"og:url\" 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