{"id":5124,"date":"2025-05-28T11:28:09","date_gmt":"2025-05-28T11:28:09","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?page_id=5124"},"modified":"2025-05-28T11:28:10","modified_gmt":"2025-05-28T11:28:10","slug":"oracle-odbc-driver-integration","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/marketplace\/oracle-odbc-driver-integration\/","title":{"rendered":"Oracle ODBC Driver Integration"},"content":{"rendered":"\n\n
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Oracle ODBC Driver Integration<\/h1>\n

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About<\/h2>\n <\/div>\n <\/div>\n \n\n\n
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The contact center runs on data. Great CX depends on memorable experiences. If you can equip your agents with customer data to support every interaction, you can create personalized interactions that set you apart from the competition.<\/p>\n

Often, data is siloed in legacy systems. To make use of it, you need a solution that integrates with any existing system of record to put your data to work.<\/p>\n

storm<\/strong>\u00ae<\/sub><\/sup> integrates with Oracle ODBC Driver to interface with any legacy database. Data can be pulled into the DTA\u00ae<\/sub><\/sup> interface and presented alongside customer contacts. IVRs can draw on customer data automatically, to deliver personalized interactions more likely to speed up resolution.<\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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storm\u00ae<\/sub> CONTACT\u2122<\/h5>\n
The world’s leading high-volume omnichannel cloud contact center.<\/div>\n <\/div>\n <\/div>\n
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storm\u00ae<\/sub> CONTACT: DIGITAL\u2122<\/h5>\n
Create digital Customer Experience; integrate social media channels into your contact center with a truly omni-channel CCaaS solution<\/div>\n <\/div>\n <\/div>\n
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storm\u00ae<\/sub> VIEW\u2122<\/h5>\n
Get in-depth insights into your CCaaS solution with a fully integrated reporting suite<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":4865,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[77],"class_list":["post-5124","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nOracle ODBC Driver Integration - English - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/marketplace\/oracle-odbc-driver-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Oracle ODBC Driver Integration - 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