{"id":5106,"date":"2025-05-28T11:10:40","date_gmt":"2025-05-28T11:10:40","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?page_id=5106"},"modified":"2025-05-28T11:11:35","modified_gmt":"2025-05-28T11:11:35","slug":"microsoft-power-bi-integration","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/marketplace\/microsoft-power-bi-integration\/","title":{"rendered":"Microsoft Power BI Integration"},"content":{"rendered":"\n\n
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Microsoft Power BI Integration<\/h1>\n

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About<\/h2>\n <\/div>\n <\/div>\n \n\n\n
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The contact center runs on data. Great CX depends on memorable experiences. If you can equip your agents with customer data to support every interaction, you can create personalized interactions that set you apart from the competition.<\/p>\n

Often, data is siloed in legacy systems. To make use of it, you need a solution that has the ability to export raw data or pre-built reports that can then be analyzed by Power BI.<\/p>\n

Customers can configure storm<\/strong>\u00ae<\/sub><\/sup> to export raw data to SFTP locations, or fully customized historical data can be exported via an API, which can then be used by Power BI.<\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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storm\u00ae<\/sub> CONTACT\u2122<\/h5>\n
The world’s leading high-volume omnichannel cloud contact center.<\/div>\n <\/div>\n <\/div>\n
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storm\u00ae<\/sub> CONTACT: DIGITAL\u2122<\/h5>\n
Create digital Customer Experience; integrate social media channels into your contact center with a truly omni-channel CCaaS solution<\/div>\n <\/div>\n <\/div>\n
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storm\u00ae<\/sub> VIEW\u2122<\/h5>\n
Get in-depth insights into your CCaaS solution with a fully integrated reporting suite<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div> \n <\/div>\n<\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":4865,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[77],"class_list":["post-5106","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nMicrosoft Power BI Integration - English - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/marketplace\/microsoft-power-bi-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Power BI Integration - 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