{"id":5074,"date":"2025-05-28T10:32:22","date_gmt":"2025-05-28T10:32:22","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?page_id=5074"},"modified":"2025-05-28T11:03:09","modified_gmt":"2025-05-28T11:03:09","slug":"storm-qm-integration","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/marketplace\/storm-qm-integration\/","title":{"rendered":"storm\u00ae QM\u2122 Integration"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                            <p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4953 size-full aligncenter\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/Outbound.png\" alt=\"\" width=\"101\" height=\"101\" \/><\/p>\n<h1 style=\"text-align: center\">storm<sub>\u00ae<\/sub> QM\u2122<\/h1>\n<p>&nbsp;<\/p>\n<article><\/article>\n<article><\/article>\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\"><a class=\"button\" href=\"https:\/\/www.contentguru.com\/en-gb\/contact-us\/\">Contact us<\/a><\/article>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin no-padding\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block thin-container no-margin padding-both\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">About<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\">Fully integrated quality management resources.<\/p>\n<p style=\"text-align: center\">\nOrganizations must be able to provide high quality services at all times to and remain ahead of the curve. To do this, organizations need to understand how they are performing and how the quality of their services can be improved.<\/p>\n<p style=\"text-align: center\"><strong>storm<\/strong><sub>\u00ae<\/sub> QM\u2122 (Quality Management) is a fully integrated quality management and reporting solution for contact centers and similar environments. With <strong>storm<\/strong> QM, contact center managers are able to monitor staff interactions and track agent performance over time, measured against Key Performance Indicators (KPIs) and business goals. It provides everything that a contact center needs to meet quality objectives and to establish best practice policies for call handling.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                            <div class=\"section-title-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640.png 640w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640-300x200.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/div>\n                                        <h2 class=\"section-title h3\">Reviews<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\">No recent reviews<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-cta-list toast-block no-margin padding-both\" id=\"storm-omnichannel\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">Recommended for you<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"cta-list-wrapper\">\n    <div class=\"container\">\n        <div class=\"cta-list-grid grid without-intro\">\n                        <div class=\"col\">\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-enterprise\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Contact-Centre_58_2-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5> storm<sub>\u00ae<\/sub> CONTACT\u2122<\/h5>\n                            <div class=\"description\">The world&#8217;s leading high-volume omnichannel cloud contact center.<\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/omni-channel-customer-engagement\/digital-and-social\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Conductor_143_1-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5>storm<sub>\u00ae<\/sub> CONTACT: DIGITAL\u2122<\/h5>\n                            <div class=\"description\">Create digital Customer Experience; integrate social media channels into your contact center with a truly omni-channel CCaaS solution<\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/journey-orchestration\/real-time-and-historical-analytics\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Reporting_82_2-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5>storm<sub>\u00ae<\/sub> VIEW\u2122<\/h5>\n                            <div class=\"description\">Get in-depth insights into your CCaaS solution with a fully integrated reporting suite<\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div> \n    <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":4865,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[77],"class_list":["post-5074","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>storm\u00ae QM\u2122 Integration - English - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/marketplace\/storm-qm-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"storm\u00ae QM\u2122 Integration - English - UK\" \/>\n<meta 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