{"id":5047,"date":"2025-05-28T09:59:46","date_gmt":"2025-05-28T09:59:46","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/en-gb\/?page_id=5047"},"modified":"2025-05-28T09:59:47","modified_gmt":"2025-05-28T09:59:47","slug":"atoc-integration","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/marketplace\/atoc-integration\/","title":{"rendered":"ATOC Integration"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                            <p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-4871 aligncenter\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/ATOC-logo-12-300x111.jpg\" alt=\"\" width=\"300\" height=\"111\" srcset=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/ATOC-logo-12-300x111.jpg 300w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/ATOC-logo-12-1024x380.jpg 1024w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/ATOC-logo-12-768x285.jpg 768w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/ATOC-logo-12-1536x569.jpg 1536w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/ATOC-logo-12-2048x759.jpg 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<h1 style=\"text-align: center\"><span data-sheets-root=\"1\">ATOC Integration<\/span><\/h1>\n<p>&nbsp;<\/p>\n<article><\/article>\n<article><\/article>\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\"><a class=\"button\" href=\"https:\/\/www.contentguru.com\/en-gb\/contact-us\/\">Contact us<\/a><\/article>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin no-padding\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block thin-container no-margin padding-both\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">About<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\">Get real-time data on fares, journeys, and more, with the ATOC integration.<br \/>\nRail travel runs on data. From timetables to fares, great CX depends on giving your customers access to the information they need. When customers get in contact, your agents should be presented immediately with up-to-date fare and timetable data, to offer advice and support as quickly as possible. Your CX system should integrate with the ATOC database to ensure that customers always get the information they need.<\/p>\n<p style=\"text-align: center\"><strong>storm<sup><sub>\u00ae<\/sub><\/sup><\/strong> integrates with ATOC, to seamlessly access rail industry data. Information on timetables, fares, and more, is displayed alongside customer contacts in the DTA<sub>\u00ae<\/sub> interface. This data can also be accessed by automated Machine Agents, to be provided instantly to customers through automated SMS or social media messages.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                            <div class=\"section-title-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640.png 640w, https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/05\/five-stars-7292866_640-300x200.png 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/div>\n                                        <h2 class=\"section-title h3\">Reviews<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\">No recent reviews<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-cta-list toast-block no-margin padding-both\" id=\"storm-omnichannel\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">Recommended for you<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"cta-list-wrapper\">\n    <div class=\"container\">\n        <div class=\"cta-list-grid grid without-intro\">\n                        <div class=\"col\">\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/cloud-customer-experience\/cx-solution-for-enterprise\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Contact-Centre_58_2-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5> storm<sub>\u00ae<\/sub> CONTACT\u2122<\/h5>\n                            <div class=\"description\">The world&#8217;s leading high-volume omnichannel cloud contact center.<\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/omni-channel-customer-engagement\/digital-and-social\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Conductor_143_1-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5>storm<sub>\u00ae<\/sub> CONTACT: DIGITAL\u2122<\/h5>\n                            <div class=\"description\">Create digital Customer Experience; integrate social media channels into your contact center with a truly omni-channel CCaaS solution<\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"cta-list-item with-link with-icon\">\n                                                    <a href=\"https:\/\/www.contentguru.com\/en-gb\/products\/storm-cx\/journey-orchestration\/real-time-and-historical-analytics\/\" class=\"cta-list-item-link\"><\/a>\n                                                <div class=\"col\">\n                            <div class=\"cta-list-item-image\">\n                                <img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Reporting_82_2-1.png\" class=\"attachment-full size-full\" alt=\"\" \/>                            <\/div>\n                        <\/div>\n                        <div class=\"cta-list-item-content\">\n                            <h5>storm<sub>\u00ae<\/sub> VIEW\u2122<\/h5>\n                            <div class=\"description\">Get in-depth insights into your CCaaS solution with a fully integrated reporting suite<\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div> \n    <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":4865,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[77],"class_list":["post-5047","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ATOC Integration - English - UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/en-gb\/marketplace\/atoc-integration\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ATOC Integration - English - UK\" \/>\n<meta property=\"og:url\" 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