{"id":441,"date":"2025-02-07T10:56:30","date_gmt":"2025-02-07T10:56:30","guid":{"rendered":"http:\/\/contentguru.builtbytoast.uk\/?page_id=441"},"modified":"2026-02-10T16:24:29","modified_gmt":"2026-02-10T16:24:29","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"\n\n
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Resources<\/h1>\n

Keeping you up to date with the latest advances in the industry, product releases, case studies and more<\/p>\n

Book a Demo<\/a><\/p>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Filter by<\/h4>\n
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Blogs<\/div>\n
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5<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \"News <\/div>\n
News<\/div>\n

Content Guru Named on Private Business Awards 2026 Shortlist<\/h3>\n

Content Guru has been shortlisted for the \u201cTech Business of the Year Award\u201d at the Private Business Awards 2026, sponsored by BDO. <\/p>\n<\/div>\n

July 28, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award<\/h3>\n

Content Guru has been awarded the accolade of a \u2018Contact Center Technology Award\u2019 by TMC, a global, integrated media company. <\/p>\n<\/div>\n

July 28, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

SOGEDES and Content Guru Announce Partnership to Deliver Next- Gen AI-Powered CX Solutions in Germany<\/h3>\n

German CX (customer experience) consultancy specialist SOGEDES has expanded its portfolio with Content Guru\u2019s storm\u00ae CX and brain\u00ae AI platforms. <\/p>\n<\/div>\n

July 27, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Brings AI-Powered CX to the Next Contact Center Summit 2026<\/h3>\n

Content Guru, a leading provider of mission-critical AI-powered customer experience (CX) solutions for large enterprises and governments, has announced its participation at the Next Contact Center Summit 2026. <\/p>\n<\/div>\n

June 24, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

The Armed Forces Community Awards at Soldiering On 2026<\/h3>\n

The finalists for the 16th Annual Armed Forces Community Awards at Soldiering On 2026 have been announced.<\/p>\n<\/div>\n

June 22, 2026<\/div>\n\n<\/a> \n
\n \"Video <\/div>\n
Customer Success Stories<\/div>\n

DVLA – Transforming the Citizen Experience<\/h3>\n

Powering DVLA’s Rise to Most Improved Public Sector Customer Experience<\/p>\n<\/div>\n

June 8, 2026<\/div>\n\n<\/a> \n
\n \"whitepapers <\/div>\n
Whitepapers<\/div>\n

Building Digital Independence: Why Data Sovereignty Matters<\/h3>\n

Data is one of the most valuable business assets. But do you know exactly where your data is stored, who has access to it, and whether you comply with increasingly strict laws and regulations?<\/p>\n<\/div>\n

April 22, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru scores highest \u2018Willingness to Recommend’ rating in the 2026 Gartner\u00ae Voice of the Customer for CCaaS Report<\/h3>\n

Content Guru has received the highest overall \u2018Willingness to Recommend\u2019 rating, with 100% of customers that left a review saying they would recommend its storm\u00ae CX platform, in the 2025 Gartner\u00ae CCaaS Voice of the Customer Report. <\/p>\n<\/div>\n

April 13, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

CCW Berlin: The \u2018Year of AI ROI\u2019<\/h3>\n

CX professionals and experts from across Europe joined us in Berlin in late February as the leading CX event, CCW, got underway. Content Guru was in attendance to speak with customers and CX leaders about the topics driving the industry, including AI, data sovereignty, and cloud migration.<\/p>\n<\/div>\n

March 30, 2026<\/div>\n\n<\/a> \n
\n \"whitepapers <\/div>\n
Whitepapers<\/div>\n

2026 Gartner Voice of the Customer for CCaaS<\/h3>\n

Content Guru has received the highest overall \u2018Willingness to Recommend\u2019 rating, with 98% of customers that left a review saying they would recommend Content Guru, in the 2026 Gartner\u00ae CCaaS Voice of the Customer Report.<\/p>\n<\/div>\n

March 27, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Appoints Experienced Policing Director to Drive Innovation in Police Public Contact<\/h3>\n

Content Guru has announced the appointment of Andy Day as its first Director of Policing, responsible for coordinating and driving the business\u2019s expansion in the Police sector.<\/p>\n<\/div>\n

March 25, 2026<\/div>\n\n<\/a> \n
\n \"whitepapers <\/div>\n
Whitepapers<\/div>\n

Beyond the Call: Police Contact Evolved<\/h3>\n

Explore how technology, leadership, and cultural change are transforming police public contact, and what the future of efficient, high-quality policing looks like.<\/p>\n<\/div>\n

March 10, 2026<\/div>\n\n<\/a> <\/div>\n\n
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