{"id":441,"date":"2025-02-07T10:56:30","date_gmt":"2025-02-07T10:56:30","guid":{"rendered":"http:\/\/contentguru.builtbytoast.uk\/?page_id=441"},"modified":"2026-02-10T16:24:29","modified_gmt":"2026-02-10T16:24:29","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/en-gb\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"\n\n
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Resources<\/h1>\n

Keeping you up to date with the latest advances in the industry, product releases, case studies and more<\/p>\n

Book a Demo<\/a><\/p>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Filter by<\/h4>\n
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Resource Type<\/h4>\n
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Blogs<\/div>\n
113<\/div>\n <\/div>\n
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21<\/div>\n <\/div>\n
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News<\/div>\n
105<\/div>\n <\/div>\n
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6<\/div>\n <\/div>\n
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55<\/div>\n <\/div>\n <\/div>\n \n
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41<\/div>\n <\/div>\n
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37<\/div>\n <\/div>\n
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47<\/div>\n <\/div>\n
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Lead in CX & AI<\/div>\n
87<\/div>\n <\/div>\n
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11<\/div>\n <\/div>\n
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15<\/div>\n <\/div>\n
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6<\/div>\n <\/div>\n <\/div>\n \n
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7<\/div>\n <\/div>\n
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10<\/div>\n <\/div>\n
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6<\/div>\n <\/div>\n
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9<\/div>\n <\/div>\n
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16<\/div>\n <\/div>\n
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5<\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n \"whitepapers <\/div>\n
Whitepapers<\/div>\n

2026 Gartner\u00ae\u00a0Magic Quadrant\u2122 for Contact Center as a Service<\/h3>\n

For the 12th consecutive year, Content Guru is delighted to have been named in the 2026 Gartner\u00ae Magic Quadrant\u2122 for CCaaS.<\/p>\n<\/div>\n

October 22, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

For 12 Years in a Row, Content Guru is Named in the Gartner\u00ae Magic Quadrant\u2122 for CCaaS<\/h3>\n

Content Guru, the global leader in delivering the AI behind critical moments, has been named in the 2026 Gartner\u00ae Magic Quadrant\u2122 for Contact Center as a Service for the 12th consecutive year.<\/p>\n<\/div>\n

October 22, 2026<\/div>\n\n<\/a> \n
\n \"Blogs <\/div>\n
Blogs<\/div>\n

Content Guru recognized in 2026 Gartner\u00ae Magic Quadrant\u2122 for Contact Center as a Service (CCaaS)<\/h3>\n

For the 12th consecutive year, Content Guru has been named in the Gartner Magic Quadrant for CCaaS. Content Guru believes that this is due to the resilience and stability of its storm\u00ae CCaaS platform, its support for Critical National Infrastructure, and the flexibility offered by the brain\u00ae AI orchestration layer.<\/p>\n<\/div>\n

October 22, 2026<\/div>\n\n<\/a> \n
\n \"whitepapers <\/div>\n
Whitepapers<\/div>\n

What Contact Centres Are Doing Right Now 2026: The Customer Experience Chapter<\/h3>\n

Discover how contact centres capture feedback, deliver self-service and plan for AI, in the CX chapter of Call Centre Helper\u2019s 2026 research report.<\/p>\n<\/div>\n

October 19, 2026<\/div>\n\n<\/a> \n
\n \"Video <\/div>\n
Videos and Webinars<\/div>\n

The AI Behind Critical Moments – Content Guru<\/h3>\n

The AI Behind Critical Moments – Content Guru<\/p>\n<\/div>\n

September 25, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru’s AI-Powered Cloud CX Wins Two Awards at the Computing Cloud Excellence Awards 2026<\/h3>\n

Content Guru, the global leader in mission-critical AI-powered Customer Experience solutions for large enterprises and governments, has been named a winner in two categories at the Cloud Excellence Awards 2026.<\/p>\n<\/div>\n

September 23, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Named a \u2018Leader\u2019 in Everest Group\u2019s 2026 European CCaaS PEAK Matrix\u00ae<\/h3>\n

Recognition Highlights Company\u2019s European Reach, Data Sovereignty And High Availability For Mission-Critical CX<\/p>\n<\/div>\n

August 26, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Expands Australian Presence to Meet Surging Demand for AI-Driven CX and Data Sovereignty<\/h3>\n

Content Guru, the global leader in mission-critical AI-powered CX solutions for large enterprises and governments, today announced a significant expansion of its operations in Australia, including the opening of a new office in Sydney’s Central Business District. <\/p>\n<\/div>\n

August 18, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Named on Private Business Awards 2026 Shortlist<\/h3>\n

Content Guru has been shortlisted for the \u201cTech Business of the Year Award\u201d at the Private Business Awards 2026, sponsored by BDO. <\/p>\n<\/div>\n

July 28, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Wins CUSTOMER Magazine 2026 Contact Center Technology Award<\/h3>\n

Content Guru has been awarded the accolade of a \u2018Contact Center Technology Award\u2019 by TMC, a global, integrated media company. <\/p>\n<\/div>\n

July 28, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

SOGEDES and Content Guru Announce Partnership to Deliver Next- Gen AI-Powered CX Solutions in Germany<\/h3>\n

German CX (customer experience) consultancy specialist SOGEDES has expanded its portfolio with Content Guru\u2019s storm\u00ae CX and brain\u00ae AI platforms. <\/p>\n<\/div>\n

July 27, 2026<\/div>\n\n<\/a> \n
\n \"News <\/div>\n
News<\/div>\n

Content Guru Brings AI-Powered CX to the Next Contact Center Summit 2026<\/h3>\n

Content Guru, a leading provider of mission-critical AI-powered customer experience (CX) solutions for large enterprises and governments, has announced its participation at the Next Contact Center Summit 2026. <\/p>\n<\/div>\n

June 24, 2026<\/div>\n\n<\/a> <\/div>\n\n
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