{"id":6311,"date":"2026-06-16T15:33:06","date_gmt":"2026-06-16T15:33:06","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/de-de\/?post_type=resource&#038;p=6311"},"modified":"2026-06-16T15:33:08","modified_gmt":"2026-06-16T15:33:08","slug":"dvla-eine-ki-erfolgsgeschichte-im-kundenservice-transformation-der-buerger-experience","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/videos-und-webinare\/dvla-eine-ki-erfolgsgeschichte-im-kundenservice-transformation-der-buerger-experience\/","title":{"rendered":"DVLA \u2013 Eine KI-Erfolgsgeschichte im Kundenservice: Transformation der B\u00fcrger-Experience"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                            <p><strong>Videos und Webinare<\/strong><\/p>\n<h1><span data-teams=\"true\">DVLA \u2013 Eine 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