{"id":6225,"date":"2026-04-13T15:57:40","date_gmt":"2026-04-13T15:57:40","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/de-de\/?post_type=resource&#038;p=6225"},"modified":"2026-04-13T16:01:43","modified_gmt":"2026-04-13T16:01:43","slug":"content-guru-erhalt-hochste-willingness-to-recommend-bewertung-gartner-voice-of-the-customer-2026","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/news\/content-guru-erhalt-hochste-willingness-to-recommend-bewertung-gartner-voice-of-the-customer-2026\/","title":{"rendered":"Content Guru erh\u00e4lt h\u00f6chste \u201eWillingness to Recommend\u201c-Bewertung im Gartner\u00ae Voice of the Customer Report 2026 f\u00fcr CCaaS"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Content Guru erh\u00e4lt h\u00f6chste \u201eWillingness to Recommend\u201c-Bewertung im Gartner\u00ae Voice of the Customer Report 2026 f\u00fcr CCaaS<\/h1>\n                <div class=\"publish-date\">Published: April 13th 2026<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Content Guru, ein weltweit f\u00fchrender Anbieter von Cloud-Technologien f\u00fcr Customer Experience (CX), hat im Gartner<sub>\u00ae<\/sub> Voice of the Customer Report 2026 f\u00fcr Contact Center as a Service (CCaaS) die h\u00f6chste Gesamtbewertung in der Kategorie \u201eWillingness to Recommend\u201c erhalten. Damit erreicht Content Guru diese Spitzenbewertung bereits zum zweiten Mal in Folge.<\/p>\n<p>Neben der Top-Platzierung bei der Weiterempfehlungsrate erhielt Content Guru auch die h\u00f6chste Bewertung f\u00fcr Support-Erfahrung. Dar\u00fcber hinaus erzielte das Unternehmen Bestwerte (gleichauf) in den Kategorien Produktfunktionalit\u00e4t, Vertriebserfahrung und Implementierungserfahrung.<\/p>\n<p>\u201eWir freuen uns sehr, zum zweiten Mal in Folge die h\u00f6chste Bewertung bei der \u201aWillingness to Recommend\u2018 zu erhalten. Diese Auszeichnung best\u00e4tigt unsere F\u00e4higkeit, kontinuierlich messbaren Mehrwert f\u00fcr unsere Kunden zu liefern\u201c, erkl\u00e4rt Martin Taylor, Mitgr\u00fcnder und stellvertretender CEO von Content Guru. \u201eUnser Ansatz \u201aConsult, Build, Run\u2018 erm\u00f6glicht es uns, die Herausforderungen unserer Kunden bereits ab dem ersten Kontakt umfassend zu verstehen. Dies ist ein entscheidender Faktor, um individuelle Anforderungen erfolgreich umzusetzen. Wir verf\u00fcgen \u00fcber umfangreiche Erfahrung in der Unterst\u00fctzung von Unternehmen \u2013 sei es bei der Migration in die Cloud, der Einf\u00fchrung von K\u00fcnstlicher Intelligenz (KI) oder der Implementierung intelligenter Automatisierung in bestehende Prozesse.<br \/>\nDie Auswahl und Integration geeigneter KI-L\u00f6sungen kann komplex sein. Deshalb sehen wir uns als vertrauensw\u00fcrdigen Partner, der Unternehmen Orientierung bietet und gleichzeitig maximale Flexibilit\u00e4t erm\u00f6glicht \u2013 insbesondere durch unsere KI-Orchestrierungsschicht <strong>brain<\/strong><sup><sub>\u00ae<\/sub><\/sup>.\u201c<\/p>\n<p><a class=\"button\" href=\"https:\/\/www.contentguru.com\/en-gb\/resources\/whitepapers\/2026-gartner-voice-of-the-customer-for-ccaas\/\">Den vollst\u00e4ndigen Bericht jetzt herunterladen<\/a><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Gartner, Voice of the Customer for Contact Center as a Service, Peer Contributors, 27th Feb 2026<br \/>\nGARTNER is a registered trademark and service mark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates and are used herein with permission. All rights reserved.<\/p>\n<p>Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.<\/p>\n<p>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner\u2019s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru, ein weltweit f\u00fchrender Anbieter von Cloud-Technologien f\u00fcr Customer Experience (CX), hat im Gartner\u00ae Voice of the Customer Report 2026 f\u00fcr Contact Center as a Service (CCaaS) die h\u00f6chste Gesamtbewertung in der Kategorie \u201eWillingness to Recommend\u201c erhalten. Damit erreicht Content Guru diese Spitzenbewertung bereits zum zweiten Mal in Folge.<\/p>\n","protected":false},"featured_media":6006,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[74],"class_list":["post-6225","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Content Guru erh\u00e4lt h\u00f6chste \u201eWillingness to Recommend\u201c-Bewertung im Gartner\u00ae Voice of the Customer Report 2026 f\u00fcr CCaaS - Deutsch<\/title>\n<meta name=\"description\" content=\"Content Guru, ein weltweit f\u00fchrender Anbieter von Cloud-Technologien f\u00fcr Customer Experience (CX), hat im Gartner\u00ae Voice of the Customer Report 2026 f\u00fcr Contact Center as a Service (CCaaS) die h\u00f6chste Gesamtbewertung in der Kategorie \u201eWillingness to Recommend\u201c erhalten.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/de-de\/ressourcen\/news\/content-guru-erhalt-hochste-willingness-to-recommend-bewertung-gartner-voice-of-the-customer-2026\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Content Guru erh\u00e4lt h\u00f6chste \u201eWillingness to Recommend\u201c-Bewertung im Gartner\u00ae Voice of the Customer Report 2026 f\u00fcr CCaaS - 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