{"id":2671,"date":"2024-10-11T12:00:59","date_gmt":"2024-10-11T12:00:59","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=2671"},"modified":"2025-08-22T08:06:01","modified_gmt":"2025-08-22T08:06:01","slug":"content-guru-named-an-exemplary-vendor-in-three-isg-buyers-guides-for-contact-center-and-agent-management","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/news\/content-guru-named-an-exemplary-vendor-in-three-isg-buyers-guides-for-contact-center-and-agent-management\/","title":{"rendered":"Content Guru als\u00a0\u201eExemplary Vendor\u201c\u00a0in drei ISG Buyers Guides\u2122 f\u00fcr Contact Center und Agentenmanagement ausgezeichnet"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">News<\/div>\n                                <h1>Content Guru als\u00a0\u201eExemplary Vendor\u201c\u00a0in drei ISG Buyers Guides\u2122 f\u00fcr Contact Center und Agentenmanagement ausgezeichnet<\/h1>\n                <div class=\"publish-date\">Published: Oktober 11th 2024<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no translate no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Content Guru, ein weltweit f\u00fchrender Anbieter von Cloud-L\u00f6sungen f\u00fcr Kundenerlebnisse (CX) und Contact Center, gibt bekannt, dass das Unternehmen in drei forschungsbasierten Analysen f\u00fcr 2024 von der renommierten globalen Technologie- und Beratungsfirma ISG als\u00a0<b>\u201eExemplary Vendor\u201c<\/b>\u00a0eingestuft wurde.<\/p>\n<p>Die\u00a0<b>ISG Buyers Guides\u2122<\/b>\u00a0f\u00fcr Contact Center und Agentenmanagement bewerten, wie gut Anbieter die Anforderungen von Unternehmen an CX-Technologie erf\u00fcllen, und teilen sie in die Kategorien Merit, Assurance, Innovative und Exemplary ein. Die\u00a0<b>storm<sub>\u00ae<\/sub><\/b>-Plattform von Content Guru wurde in die h\u00f6chste Kategorie \u201eExemplary\u201c eingestuft, die L\u00f6sungen auszeichnet, die die allgemeinen Produkt- und CX-Anforderungen am besten erf\u00fcllen, und zwar in den folgenden Kategorien:<\/p>\n<ul>\n<li>ISG Buyers Guide\u2122 f\u00fcr Agentenmanagement 2024<\/li>\n<li>ISG Buyers Guide\u2122 f\u00fcr Contact Center Advanced 2024<\/li>\n<li>ISG Buyers Guide\u2122 f\u00fcr Contact Center Basic 2024<\/li>\n<\/ul>\n<p>\u201eWir freuen uns sehr, erneut als f\u00fchrender Anbieter in der CX-Branche anerkannt zu werden\u201c, kommentierte\u00a0<b>Martin Taylor, Mitgr\u00fcnder und stellvertretender CEO von Content Guru<\/b>. \u201eUnternehmen verlassen sich t\u00e4glich auf die branchenf\u00fchrende Zuverl\u00e4ssigkeit, Skalierbarkeit und Funktionalit\u00e4t von\u00a0<b>storm<\/b>, um erstklassige Erlebnisse zu bieten. Wir investieren kontinuierlich in Innovationen, damit unsere Kunden stets konsistente und bedeutsame Erfahrungen schaffen k\u00f6nnen \u2013 einschlie\u00dflich neuester technologischer Fortschritte wie k\u00fcnstlicher Intelligenz.\u201c<\/p>\n<p><b>Keith Dawson, Director of Research, Customer Experience bei ISG Software Research<\/b>, erg\u00e4nzt: \u201eContent Guru investiert kontinuierlich in die Verbesserung seiner Contact-Center-F\u00e4higkeiten und hat eine robuste, funktionsreiche Plattform aufgebaut. Die hervorragende Leistung in diesen Buyers Guides spiegelt das Engagement des Unternehmens wider, Unternehmen an der Spitze der Contact Center-Technologie zu halten.\u201c<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Content Guru wurde in drei CX-bezogenen Forschungsberichten des weltweit f\u00fchrenden Technologieforschungs- und Beratungsunternehmens ISG f\u00fcr das Jahr 2024 als \u2018Exemplary Vendor\u2019eingestuft.<\/p>\n","protected":false},"featured_media":224,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[],"resource_type":[47],"resource_folder":[74],"class_list":["post-2671","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_type-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Content Guru als\u00a0\u201eExemplary Vendor\u201c\u00a0in drei ISG Buyers Guides\u2122 f\u00fcr Contact Center und Agentenmanagement ausgezeichnet - 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