{"id":1872,"date":"2022-06-17T12:29:20","date_gmt":"2022-06-17T12:29:20","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1872"},"modified":"2025-04-30T10:23:41","modified_gmt":"2025-04-30T10:23:41","slug":"sodexo","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/kundenerfolgsgeschichten\/sodexo\/","title":{"rendered":"Sodexo"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Erfolgsgeschichten unserer Kunden<\/div>\n                                <h1>Sodexo<\/h1>\n                <div class=\"publish-date\">Published: Juni 17th 2022<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block notranslate no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p style=\"text-align: center\">Sodexo steht unter den gr\u00f6\u00dften Arbeitgebern der Welt auf Rang 19. Das Unternehmen bietet weltweit eine breite Palette an Geb\u00e4udedienstleistungen an, die das Ziel verfolgen, die Lebensqualit\u00e4t der Kunden aus verschiedenen Sektoren zu verbessern. Im hart umk\u00e4mpften Dienstleistungs- und Facility-management-Bereich sind Kundenservice und die effektive Bereitstellung von Informationen von zentraler Bedeutung. Sodexo hat sich f\u00fcr die Plattform\u00a0<b>storm<\/b><sub>\u00ae<\/sub> und ihre umfangreichen Customer-Engagement-F\u00e4higkeiten entschieden, um die damit verbundenen Herausforderungen zu meistern.<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-quote-slider toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"quote-slider-area\">\n\n                    <div class=\"quote-background-image\" style=\"background-image:url('https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/c4dcf3a9e4b519d13241b7c103ff462b.jpg')\"><\/div>\n        \n        <div class=\"container\">\n\n            <div class=\"quote-slider\">\n                                    <div class=\"quote\">\n                        <div class=\"quote-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"134\" height=\"45\" src=\"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/Sodexo_Logotype_White.png\" class=\"attachment-full size-full\" alt=\"Sodexo Logo White\" \/><\/div>\n                        <div class=\"quote-content\"><p>\u201c<i>Sodexo ist ein weltweit f\u00fchrender Anbieter von Dienstleistungen, die auf die Verbesserung der Lebensqualit\u00e4t abzielen. Ein wichtiger Teil davon ist es, sicherzustellen, dass unsere Kommunikation durchgehend die Bed\u00fcrfnisse und Erwartungen unserer Kunden und Kollegen erf\u00fcllt.<\/i><\/p>\n<p><i>\u201e<\/i><b><i>storm<\/i><\/b><i>\u00a0entspricht unseren technischen Anforderungen, ohne unseren finanziellen Rahmen zu \u00fcberschreiten. Die Flexibilit\u00e4t der Plattform erm\u00f6glicht es uns, in Eigenregie kontinuierliche Serviceverbesserungen vorzunehmen. Dar\u00fcber hinaus haben wir auch mit dem\u00a0<\/i><b><i>storm<\/i><\/b><i>-Team zusammengearbeitet, um unseren Service zu verbessern \u2013 unter anderem bei einer Reihe anstehender Roadmap-Punkte.<\/i>\u201d<\/p>\n<\/div>\n                        <div class=\"quote-author\">Sodexo<\/div>\n                        <div class=\"quote-author-position\">Manager, Facility Service Desk<\/div>\n                    <\/div>\n                            <\/div>\n\n            <div class=\"quote-slider-controls\"><\/div>\n\n        <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block notranslate no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h2>Fallstudie herunterladen<\/h2>\n<div class=\"col-span-1 md:flex md:items-center\">\n<ul>\n<li>Innerhalb einer optimierten und transparenten Umgebung werden die Kunden von demjenigen Mitarbeiter betreut, der ihr Anliegen am besten bearbeiten kann.<\/li>\n<li>Die Kunden erhalten konsistente und zuverl\u00e4ssige Informationen von engagierten Mitarbeitern.<\/li>\n<li>Der Kundenservice wird st\u00e4ndig weiterentwickelt, um die Zufriedenheitsrate und die Bearbeitungszeiten zu verbessern.<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-2328 aligncenter\" src=\"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/Sodexo_logo.svg-300x101.png\" alt=\"Sodexo Logo\" width=\"300\" height=\"101\" srcset=\"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/Sodexo_logo.svg-300x101.png 300w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/Sodexo_logo.svg-1024x344.png 1024w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/Sodexo_logo.svg-768x258.png 768w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/Sodexo_logo.svg.png 1200w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><\/p>\n<form id=\"mktoForm_1061\"><\/form>\n<p><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Sodexo steht unter den gr\u00f6\u00dften Arbeitgebern der Welt auf Rang 19. Das Unternehmen bietet weltweit eine breite Palette von Geb\u00e4udedienstleistungen an, die das Ziel verfolgen, die Lebensqualit\u00e4t der Kunden aus verschiedenen Sektoren verbessern.<\/p>\n","protected":false},"featured_media":224,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[59],"resource_topic":[36,44],"resource_type":[13],"resource_folder":[73],"class_list":["post-1872","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_industry-logistik","resource_topic-in-grossem-massstab","resource_topic-digitale-transformation","resource_type-kundenerfolgsgeschichten"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sodexo - Content Guru DACH<\/title>\n<meta name=\"description\" content=\"Sodexo bietet weltweit eine breite Palette von Geb\u00e4udedienstleistungen an, die das Ziel verfolgen, die Lebensqualit\u00e4t der Kunden\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/de-de\/ressourcen\/kundenerfolgsgeschichten\/sodexo\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sodexo - 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