{"id":1508,"date":"2023-08-26T00:00:19","date_gmt":"2023-08-26T00:00:19","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1508"},"modified":"2026-02-19T14:26:09","modified_gmt":"2026-02-19T14:26:09","slug":"verbessern-sie-die-kundenbindung","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/whitepapers\/verbessern-sie-die-kundenbindung\/","title":{"rendered":"Verbessern Sie die Kundenbindung"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>Verbessern Sie die Kundenbindung<\/h1>\n                <div class=\"publish-date\">Published: August 26th 2023<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block notranslate no-margin padding-both has-bg\" style=\"background-color:#004d95;color:#f8f9eb;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <h2>Ganzheitliche Daten f\u00fcr\u00a0eine langfristige Kundenbindung<\/h2>\n<p>Kunden w\u00fcnschen sich einfache, personalisierte Erlebnisse, unabh\u00e4ngig davon, welches Ger\u00e4t oder welchen Kanal sie nutzen. Daher wird es immer wichtiger, Kundendaten gesammelt an einem Ort verwalten zu k\u00f6nnen. Haben Sie schon einmal etwas von CDPs geh\u00f6rt?<\/p>\n<p>Unternehmen mit einem nahtlosen Omnichannel-Kundenerlebnis k\u00f6nnen den Anforderungen dieser gesellschaftlichen Entwicklung gerecht werden und binden 89 % ihrer Kunden erfolgreich an\u00a0ihr Unternehmen.<\/p>\n<p>&nbsp;<\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h2>Laden Sie jetzt den vollst\u00e4ndigen Bericht herunter<\/h2>\n<p>Da Kunden zunehmend neue Technologien wie Smartphones und Tablets einsetzen, m\u00fcssen Unternehmen aller Branchen und Gr\u00f6\u00dfen ihre Kundenerlebnisse weiterentwickeln. Untersuchungen zeigen, dass Omnichannel-Kundenerlebnisse nicht l\u00e4nger ein &#8222;Nice-to-have&#8220; sind. Die Unterst\u00fctzung von Omnichannel-CX ist jetzt Grundvoraussetzung f\u00fcr Unternehmen mit einem Contact Center.<\/p>\n<p>Erhalten Sie jetzt den vollst\u00e4ndigen Bericht als PDF.<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><\/p>\n<form id=\"mktoForm_1064\"><\/form>\n<p><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Lesen Sie das Whitepaper von Content Guru und erfahren Sie, wie Sie mit Omni-Channel-CX die Kundenbindung verbessern k\u00f6nnen.<\/p>\n","protected":false},"featured_media":6010,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[46],"resource_type":[4],"resource_folder":[72],"class_list":["post-1508","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-fuehrend-in-cx-ki","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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