{"id":1447,"date":"2023-03-28T00:00:05","date_gmt":"2023-03-28T00:00:05","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1447"},"modified":"2026-02-19T14:28:33","modified_gmt":"2026-02-19T14:28:33","slug":"forrester-wave-und-contact-center-as-a-service-2023","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/whitepapers\/forrester-wave-und-contact-center-as-a-service-2023\/","title":{"rendered":"Forrester Wave\u2122\u00a0und Contact Center as a Service 2023"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>Forrester Wave\u2122\u00a0und Contact Center as a Service 2023<\/h1>\n                <div class=\"publish-date\">Published: M\u00e4rz 28th 2023<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block notranslate no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h2><b>Downloaden Sie jetzt den vollst\u00e4ndigen Bericht<\/b><\/h2>\n<p data-pm-slice=\"1 1 []\">Content Guru ist ein Unternehmen, das Unternehmen bei der Bereitstellung einer optimalen Kundenerfahrung unterst\u00fctzt. Es bietet Omnichannel Cloud Contact Center L\u00f6sungen an. Forrester ist ein f\u00fchrendes Unternehmen im Bereich Forschung und Beratung auf globaler Ebene.<\/p>\n<p>Die Forrester Wave\u2122 ist ein umfassender Leitfaden f\u00fcr K\u00e4ufer auf dem Technologiemarkt, der die Kaufoptionen aufzeigt und f\u00fchrende Unternehmen in den Kategorien Leaders, Strong Performers, Contenders und Challengers hervorhebt. Die Bewertung der CCaaS-Anbieter umfasst 34 Kriterien und identifiziert die 11 wichtigsten Anbieter auf dem Markt.<\/p>\n<p>Als globaler Anbieter mit Niederlassungen auf drei Kontinenten freut sich Content Guru \u00fcber seine Positionierung als <strong>Strong Performer<\/strong> in der Forrester Wave\u2122: Contact Center as a Service, Q1 2023.<\/p>\n<p>Hier erhalten Sie den vollst\u00e4ndigen Bericht.<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><\/p>\n<form id=\"mktoForm_1168\"><\/form>\n<p><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Als Teilnehmer an der Forrester Wave\u2122 Analyse freut sich Content Guru \u00fcber die Positionierung als &#8222;Strong Performer&#8220; f\u00fcr Contact Center as a Service<\/p>\n","protected":false},"featured_media":6009,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[46],"resource_type":[4],"resource_folder":[72],"class_list":["post-1447","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-fuehrend-in-cx-ki","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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