{"id":1146,"date":"2023-08-09T00:00:44","date_gmt":"2023-08-09T00:00:44","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1146"},"modified":"2026-02-19T14:27:06","modified_gmt":"2026-02-19T14:27:06","slug":"2023-gartner-magic-quadranttm-fuer-contact-center-as-a-service","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/whitepapers\/2023-gartner-magic-quadranttm-fuer-contact-center-as-a-service\/","title":{"rendered":"2023 Gartner\u00ae Magic Quadrant\u2122 f\u00fcr Contact Center as a Service"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>2023 Gartner\u00ae Magic Quadrant\u2122 f\u00fcr Contact Center as a Service<\/h1>\n                <div class=\"publish-date\">Published: August 9th 2023<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block notranslate no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <header class=\"flex space-x-4\">\n<div class=\"space-y-2\">\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">\n<h2><b>Erhalten Sie jetzt den vollst\u00e4ndigen Bericht.<\/b><\/h2>\n<p>&nbsp;<\/p>\n<\/article>\n<\/div>\n<\/header>\n<article class=\"rich-text space-y-4 prose max-w-none prose-headings:font-semibold prose-headings:leading-tight prose-h1:font-extrabold prose-h1:text-4xl prose-h1:md:text-6xl prose-h2:text-3xl prose-h2:md:text-5xl prose-h3:text-2xl prose-h3:md:text-4xl prose-h4:font-medium prose-h4:text-xl prose-p:my-0 prose-p:break-word prose-p:leading-6 prose-headings:text-Primary\/p900 prose-p:text-Core\/Body prose-a:text-Core\/Body prose-ol:text-Core\/Body prose-ul:text-Core\/Body prose-ul:list-[square] prose-ul:marker:text-SP2\/800 prose-li:text-Core\/Body prose-li:marker:text-SP2\/800 prose-code:text-Core\/Body\">Content Guru ist ein renommierter Anbieter von umfassenden Omnichannel Cloud Contact Center-L\u00f6sungen, die Unternehmen dabei unterst\u00fctzen, eine herausragende Kundenansprache und unvergleichliche Kundenerfahrungen zu realisieren.Gartner, Inc. stellt wertvolle und objektive Erkenntnisse zur Verf\u00fcgung, die F\u00fchrungskr\u00e4ften und ihren Teams handlungsorientierte Orientierung bieten.Der Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 f\u00fcr\u00a0<a href=\"https:\/\/www.contentguru.com\/de-de\/loesungen\/herausforderungen\/cloud-contact-center\" target=\"_self\">Contact Center as a Service<\/a> im Jahr 2023 verk\u00f6rpert das Resultat ausf\u00fchrlicher Marktforschung und die Expertise renommierter Analysten. Dieser Bericht dient dazu, die f\u00fchrenden Unternehmen, vision\u00e4ren Innovatoren, herausfordernden Wettbewerber sowie spezialisierten Anbieter im Bereich Contact Center as a Service zu identifizieren.Mit Pr\u00e4senz auf drei Kontinenten verk\u00fcndet Content Guru stolz erneut seine Positionierung als &#8218;Challenger&#8216; im Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 f\u00fcr Contact Center as a Service im Jahr 2023.<\/article>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Als echter globaler Anbieter mit Niederlassungen auf drei Kontinenten freut sich Content Guru \u00fcber die erneute Positionierung als Challenger im Gartner\u00ae Magic Quadrant\u2122 f\u00fcr CCaaS im Jahr 2023.<\/p>\n","protected":false},"featured_media":6010,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"resource_industry":[],"resource_topic":[46],"resource_type":[4],"resource_folder":[72],"class_list":["post-1146","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-fuehrend-in-cx-ki","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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