{"id":1092,"date":"2024-10-30T00:00:54","date_gmt":"2024-10-30T00:00:54","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?post_type=resource&#038;p=1092"},"modified":"2026-02-19T14:18:27","modified_gmt":"2026-02-19T14:18:27","slug":"2024-gartner-magic-quadrant-fuer-contact-center-as-a-service","status":"publish","type":"resource","link":"https:\/\/www.contentguru.com\/de-de\/ressourcen\/whitepapers\/2024-gartner-magic-quadrant-fuer-contact-center-as-a-service\/","title":{"rendered":"2024 Gartner\u00ae\u00a0Magic Quadrant\u2122 f\u00fcr Contact Center as a Service"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block notranslate no-margin no-padding\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                                                <div class=\"resource-type\">Whitepapers<\/div>\n                                <h1>2024 Gartner\u00ae\u00a0Magic Quadrant\u2122 f\u00fcr Contact Center as a Service<\/h1>\n                <div class=\"publish-date\">Published: Oktober 30th 2024<\/div>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(2, 1fr)\">\n                                    <div class=\"col \">\n                        <h3>Zum vollst\u00e4ndigen Report<\/h3>\n<p>Content Guru, ein f\u00fchrender Anbieter von Omnichannel-Cloud-L\u00f6sungen f\u00fcr Contact Center, unterst\u00fctzt Unternehmen weltweit dabei, herausragende Kundenerlebnisse zu schaffen und die Kundenbindung zu st\u00e4rken.<\/p>\n<p>Gartner, Inc. liefert mit seinen Analysen wertvolle und objektive Einblicke f\u00fcr F\u00fchrungskr\u00e4fte und deren Teams. Der Gartner<sub>\u00ae<\/sub> 2024 Magic Quadrant\u2122 f\u00fcr Contact Center as a Service bewertet den Markt umfassend und zeigt die f\u00fchrenden Unternehmen, Vision\u00e4re, Herausforderer und Spezialisten der Branche.<\/p>\n<p>Als globaler Anbieter mit Standorten auf drei Kontinenten freut sich Content Guru, erneut im Gartner<sub>\u00ae<\/sub> Magic Quadrant\u2122 f\u00fcr CCaaS genannt zu werden.<\/p>\n<p>Diese Auszeichnung unterstreicht aus unserer Sicht die hohe Verf\u00fcgbarkeit unserer Services und unsere langj\u00e4hrige Erfahrung bei der Bereitstellung gro\u00dfer, komplexer Implementierungen.<\/p>\n<p>Der Bericht ist nicht mehr verf\u00fcgbar.<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3494 size-large\" src=\"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/before-1024x719.png\" alt=\"\" width=\"1024\" height=\"719\" srcset=\"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/before-1024x719.png 1024w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/before-300x211.png 300w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/before-768x539.png 768w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/before.png 1078w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-top has-bg\" style=\"background-color:#0c2943;color:#f8f9eb;\"> \n\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(1, 1fr)\">\n                                    <div class=\"col \">\n                        <p>Gartner<span class=\"superscript\"><sub>\u00ae<\/sub><\/span>, Magic Quadrant for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, Pankil Sheth, 28. October 2024.<\/p>\n<p><i>GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and\/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.<\/i><\/p>\n<p><i>This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Content Guru.<\/i><\/p>\n<p><i>Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner&#8217;s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.<\/i><\/p>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>Als globaler Anbieter mit Standorten auf drei Kontinenten freut sich Content Guru, erneut im 2024 Gartner\u00ae Magic Quadrant\u2122 f\u00fcr CCaaS genannt zu werden.<\/p>\n","protected":false},"featured_media":6011,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"resource_industry":[],"resource_topic":[46],"resource_type":[4],"resource_folder":[72],"class_list":["post-1092","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_topic-fuehrend-in-cx-ki","resource_type-whitepapers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2024 Gartner\u00ae Magic Quadrant\u2122 f\u00fcr Contact Center as a Service - 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