{"id":734,"date":"2025-02-14T15:45:33","date_gmt":"2025-02-14T15:45:33","guid":{"rendered":"https:\/\/contentguru.builtbytoast.uk\/?page_id=734"},"modified":"2026-02-16T16:29:50","modified_gmt":"2026-02-16T16:29:50","slug":"microsoft-teams-integration","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/daten-und-integrationen\/microsoft-teams-integration\/","title":{"rendered":"Zertifizierte Microsoft Teams-Integration"},"content":{"rendered":"\n\n
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storm\u00ae<\/sub><\/strong> INTEGRATE\u2122 Microsoft Teams<\/span><\/h4>\n

Zertifizierte Microsoft Teams-Integration<\/h1>\n

Nahtlose interne und externe Kommunikation mit Microsoft Teams.<\/span><\/h4>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Zertifizierte Microsoft Teams Contact Center Integration<\/h2>\n

storm<\/i><\/b>\u00ae<\/sub> INTEGRATE\u2122: Microsoft Teams\u00ae<\/sub> vereinfacht Kundenengagement-Workflows und f\u00f6rdert die Zusammenarbeit zwischen <\/span><\/i>storm<\/i><\/b>-Nutzern und ihren Back-Office-Kollegen, indem es eine nahtlose Kommunikation mit Microsoft Teams erm\u00f6glicht.<\/span><\/i><\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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Nahtlose Zusammenarbeit im Contact Center<\/h3>\n

Die Bef\u00e4higung von Agenten, gro\u00dfartige Kundenerlebnisse zu bieten, beginnt damit, Front- und Back-Office \u00fcber die kollaborativen Tools, die sie verwenden, miteinander zu verbinden.<\/span><\/p>\n

Ihr Unternehmen muss Microsoft Teams in Ihre externe Kommunikationsl\u00f6sung integriert werden \u2013 und das effektiv. L\u00f6sungen mit einer zertifizierten Microsoft Teams-Integration helfen Contact Center-Agenten, Herausforderungen schneller zu l\u00f6sen und einen besseren Kundenservice zu bieten.<\/span><\/p>\n <\/div>\n

\n \"Mission <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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Microsoft Teams zertifiziert<\/h3>\n

storm <\/b>INTEGRATE: Microsoft Teams ist f\u00fcr Microsoft Teams zertifiziert, sodass Sie mit Vertrauen \u00fcber Ihr gesamtes Unternehmen hinweg zusammenarbeiten k\u00f6nnen.<\/span><\/p>\n

storm<\/b> RECORDER\u2122 ist f\u00fcr Microsoft Teams zertifiziert und erm\u00f6glicht vollst\u00e4ndige Anruf- und Bildschirmaufzeichnungen \u00fcber die Teams-Anwendung, um sicherzustellen, dass es keine L\u00fccken in Ihrem Compliance- und Qualit\u00e4ts-Kontrollrahmen gibt.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Nahtlose und effiziente Kommunikation<\/h3>\n

Verbinden Sie Front- und Back-Office und finden Sie schnell Antworten. Suchen Sie nach verf\u00fcgbaren Kollegen im Kontakte-Verzeichnis und \u00fcbertragen Sie <\/span>storm<\/b>-Anrufe nahtlos zwischen Front- und Back-Office-Nutzern auf Microsoft Teams.<\/span><\/p>\n <\/div>\n

\n \"CX <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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\n \"Compliance <\/div>\n \n
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End-to-End Reporting<\/span><\/h3>\n

Erhalten Sie eine 360-Grad-Ansicht aller Interaktionen. Die Integration mit <\/span>storm<\/b> VIEW\u2122 bietet End-to-End-Berichterstattung f\u00fcr Microsoft Teams-Interaktionen und gew\u00e4hrt Zugang zu einer Reihe von leistungsstarken Analysetools.<\/span><\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n

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Kosteneffiziente Zusammenarbeit<\/h3>\n

Gehen Sie direkte Wege; senken Sie Ihre Servicekosten. Der direkte Routing-Ansatz verbindet <\/span>storm<\/b> mit Microsoft Teams-Nutzern, sodass sie externe Anrufe auf jedem Ger\u00e4t \u00fcber Teams t\u00e4tigen und empfangen k\u00f6nnen.<\/span><\/p>\n

Dies reduziert die Anrufkosten und bietet Ihnen die M\u00f6glichkeit, Schritt f\u00fcr Schritt von Ihren Legacy-Systemen zu migrieren.<\/span><\/p>\n <\/div>\n

\n \"Custom <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n \n <\/section>\n\n\n\n\n\n
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M\u00f6chten Sie mehr erfahren?<\/h2>\n

Geben Sie einfach ein paar Details an, und wir senden Ihnen unseren Flyer mit allen Funktionen von storm CONTACT<\/strong> direkt per E-Mail zu.<\/p>\n<\/div>\n <\/div>\n <\/div>\n \n\n\n

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<\/form>\n \n \n <\/div>\n <\/div>\n <\/div>\n\n \n <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":692,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[15],"class_list":["post-734","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nZertifizierte Microsoft Teams-Integration - Content Guru<\/title>\n<meta name=\"description\" content=\"Nahtlose interne und externe Kommunikation mit Microsoft Teams.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/daten-und-integrationen\/microsoft-teams-integration\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zertifizierte Microsoft Teams-Integration - 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