{"id":5573,"date":"2025-08-18T13:26:33","date_gmt":"2025-08-18T13:26:33","guid":{"rendered":"https:\/\/contentgurustg.wpenginepowered.com\/de-de\/?page_id=5573"},"modified":"2025-12-30T12:00:45","modified_gmt":"2025-12-30T12:00:45","slug":"storm-lite-supervisor","status":"publish","type":"page","link":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/","title":{"rendered":"storm LITE Supervisor"},"content":{"rendered":"\n\n    <section class=\"block-resource-hero toast-block no-margin padding-both has-bg\" style=\"background-color:#ddf3fc;\"> \n\n        \n\n\n    <div class=\"resource-hero\">\n        <div class=\"container\">\n                            <h4 class=\"section-title h5\"><strong>storm<\/strong><sub>\u00ae<\/sub> LITE\u2122<\/h4>\n<div class=\"cb-heading\">\n<h1 class=\"h2\">Supervisor<\/h1>\n<\/div>\n<p>&nbsp;<\/p>\n                    <\/div>\n    <\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">Supervisoren-Lizenz<\/h2>\n                                            <div class=\"section-description\"><p>Je zehn Agentenlizenzen k\u00f6nnen einmal Supervisor-Rechte zugewiesen werden.<\/p>\n<p>Mit der Supervisor-Lizenz k\u00f6nnen Supervisoren bei aktiven Interaktionen mith\u00f6ren, per Fl\u00fcsterfunktion Feedback geben, sich zuschalten, Agenten verschiedenen Gruppen hinzuf\u00fcgen und sich den Verf\u00fcgbarkeitsstatus der Agenten anzeigen lassen, f\u00fcr die sie verantwortlich sind. Die Supervisor-Lizenz beinhaltet den Funktionsumfang einer Agenten-Lizenz, jedoch nicht die Funktionen der MI-, Wallboard- oder Recording-Manager-Lizenz.<\/p>\n<\/div>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-columns toast-block no-margin padding-both has-bg\" style=\"background-color:#ddf3fc;\"> \n\n                    <div class=\"section-title-area\">\n                <div class=\"container\">\n                                        <h2 class=\"section-title h3\">Hauptmerkmale<\/h2>\n                                    <\/div>\n            <\/div>\n        \n\n\n<div class=\"columns-area\">\n    <div class=\"container\">\n                                <div class=\"main-column-grid grid\" style=\"grid-template-columns:repeat(3, 1fr)\">\n                                    <div class=\"col \">\n                        <p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1415 size-full aligncenter\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/IVR_98_2-1.png\" alt=\"\" width=\"140\" height=\"140\" \/><\/p>\n<p style=\"text-align: center\">Interaktionen von Agenten mith\u00f6ren, fl\u00fcstern oder sich auf eine Interaktion aufschalten.<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1328 size-full aligncenter\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Users_42_1-1.png\" alt=\"\" width=\"140\" height=\"140\" \/><\/p>\n<p style=\"text-align: center\">Agenten zwischen Agentengruppen verschieben.<\/p>\n                    <\/div>\n                                    <div class=\"col \">\n                        <p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1355 size-full aligncenter\" src=\"https:\/\/www.contentguru.com\/en-gb\/wp-content\/uploads\/sites\/2\/2025\/02\/Chatbot_52_1-1.png\" alt=\"\" width=\"140\" height=\"140\" \/><\/p>\n<div class=\"full-width bg-white large-padding no-change-top no-change-bottom \">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"col-xs-12 col-md-6 \">\n<div class=\"cb-richtext\">\n<p style=\"text-align: center\">Den Anwesenheitsstatus von Agenten in Echtzeit anzeigen.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"footer js-footer\">\n<div class=\"container\">\n<div class=\"row\">\n<div class=\"terms-wrapper\">\n<div class=\"col-sm-4 col-md-2 terms\">\n<p style=\"text-align: center\">\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n    \n    <\/section>\n\n\n\n\n\n    <section class=\"block-boxed-content toast-block no-margin no-padding\"> \n\n        \n\n\n<div class=\"boxed-content-wrapper with-box\">\n    <div class=\"container\">\n        <div class=\"boxed-content reversed\" style=\"background-color:#f8f9eb;color:\">\n            \n                        <div class=\"boxed-content-image\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1078\" height=\"757\" src=\"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/during.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/during.png 1078w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/during-300x211.png 300w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/during-1024x719.png 1024w, https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/during-768x539.png 768w\" sizes=\"auto, (max-width: 1078px) 100vw, 1078px\" \/>                            <\/div>\n            \n            <div class=\"boxed-content-text\">\n                <h3>Eine CX-L\u00f6sung, die mit Ihnen w\u00e4chst<\/h3>\n<p><span style=\"font-weight: 400\">Wenn Ihr Unternehmen w\u00e4chst, werden auch Ihre CX-Anforderungen komplexer. <\/span><b>storm <\/b><span style=\"font-weight: 400\">LITE erm\u00f6glicht eine einfache Migration auf die vollst\u00e4ndige <\/span><b>storm<\/b><span style=\"font-weight: 400\">-L\u00f6sung, wenn Sie sie ben\u00f6tigen.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Wir stehen Ihnen zur Seite und unterst\u00fctzen herausragende CX in jeder Phase Ihrer Reise.<\/span><\/p>\n<p><a class=\"button\" href=\"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-preise\/\">Preise<\/a><\/p>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n    \n    <\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":682,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"folder":[75],"class_list":["post-5573","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>storm LITE Supervisor- Content Guru DACH<\/title>\n<meta name=\"description\" content=\"Erfahren Sie mehr \u00fcber storm\u00ae LITE\u2122 Supervisor von Content Guru, die weltweit f\u00fchrende Cloud-Contact-Center-L\u00f6sung f\u00fcr KMUs\/KMUs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"storm LITE Supervisor- Content Guru DACH\" \/>\n<meta property=\"og:description\" content=\"Erfahren Sie mehr \u00fcber storm\u00ae LITE\u2122 Supervisor von Content Guru, die weltweit f\u00fchrende Cloud-Contact-Center-L\u00f6sung f\u00fcr KMUs\/KMUs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/\" \/>\n<meta property=\"og:site_name\" content=\"Deutsch\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ContentGuruLtd\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-30T12:00:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@cgchirp\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/cloud-customer-experience\\\/cx-loesung-kmu\\\/storm-lite-supervisor\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/cloud-customer-experience\\\/cx-loesung-kmu\\\/storm-lite-supervisor\\\/\",\"name\":\"storm LITE Supervisor- Content Guru DACH\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/#website\"},\"datePublished\":\"2025-08-18T13:26:33+00:00\",\"dateModified\":\"2025-12-30T12:00:45+00:00\",\"description\":\"Erfahren Sie mehr \u00fcber storm\u00ae LITE\u2122 Supervisor von Content Guru, die weltweit f\u00fchrende Cloud-Contact-Center-L\u00f6sung f\u00fcr KMUs\\\/KMUs.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/cloud-customer-experience\\\/cx-loesung-kmu\\\/storm-lite-supervisor\\\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/cloud-customer-experience\\\/cx-loesung-kmu\\\/storm-lite-supervisor\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/cloud-customer-experience\\\/cx-loesung-kmu\\\/storm-lite-supervisor\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Produkte\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"storm CX\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"KI-gest\u00fctzte CX in der Cloud\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/cloud-customer-experience\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Die f\u00fchrende CX-L\u00f6sung f\u00fcr kleine Unternehmen (KMU)\",\"item\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/produkte\\\/storm-cx\\\/cloud-customer-experience\\\/cx-loesung-kmu\\\/\"},{\"@type\":\"ListItem\",\"position\":6,\"name\":\"storm LITE Supervisor\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/#website\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/\",\"name\":\"Deutsch - Content Guru\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/#organization\",\"name\":\"Content Guru\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"contentUrl\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2025\\\/02\\\/CG-Logo-Dark-Blue_Outlines-1.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Content Guru\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contentguru.com\\\/de-de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ContentGuruLtd\",\"https:\\\/\\\/x.com\\\/cgchirp\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"storm LITE Supervisor- Content Guru DACH","description":"Erfahren Sie mehr \u00fcber storm\u00ae LITE\u2122 Supervisor von Content Guru, die weltweit f\u00fchrende Cloud-Contact-Center-L\u00f6sung f\u00fcr KMUs\/KMUs.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/","og_locale":"de_DE","og_type":"article","og_title":"storm LITE Supervisor- Content Guru DACH","og_description":"Erfahren Sie mehr \u00fcber storm\u00ae LITE\u2122 Supervisor von Content Guru, die weltweit f\u00fchrende Cloud-Contact-Center-L\u00f6sung f\u00fcr KMUs\/KMUs.","og_url":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/","og_site_name":"Deutsch","article_publisher":"https:\/\/www.facebook.com\/ContentGuruLtd","article_modified_time":"2025-12-30T12:00:45+00:00","twitter_card":"summary_large_image","twitter_site":"@cgchirp","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/","url":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/","name":"storm LITE Supervisor- Content Guru DACH","isPartOf":{"@id":"https:\/\/www.contentguru.com\/de-de\/#website"},"datePublished":"2025-08-18T13:26:33+00:00","dateModified":"2025-12-30T12:00:45+00:00","description":"Erfahren Sie mehr \u00fcber storm\u00ae LITE\u2122 Supervisor von Content Guru, die weltweit f\u00fchrende Cloud-Contact-Center-L\u00f6sung f\u00fcr KMUs\/KMUs.","breadcrumb":{"@id":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/storm-lite-supervisor\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.contentguru.com\/de-de\/"},{"@type":"ListItem","position":2,"name":"Produkte","item":"https:\/\/www.contentguru.com\/de-de\/produkte\/"},{"@type":"ListItem","position":3,"name":"storm CX","item":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/"},{"@type":"ListItem","position":4,"name":"KI-gest\u00fctzte CX in der Cloud","item":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/"},{"@type":"ListItem","position":5,"name":"Die f\u00fchrende CX-L\u00f6sung f\u00fcr kleine Unternehmen (KMU)","item":"https:\/\/www.contentguru.com\/de-de\/produkte\/storm-cx\/cloud-customer-experience\/cx-loesung-kmu\/"},{"@type":"ListItem","position":6,"name":"storm LITE Supervisor"}]},{"@type":"WebSite","@id":"https:\/\/www.contentguru.com\/de-de\/#website","url":"https:\/\/www.contentguru.com\/de-de\/","name":"Deutsch - Content Guru","description":"","publisher":{"@id":"https:\/\/www.contentguru.com\/de-de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.contentguru.com\/de-de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/www.contentguru.com\/de-de\/#organization","name":"Content Guru","url":"https:\/\/www.contentguru.com\/de-de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.contentguru.com\/de-de\/#\/schema\/logo\/image\/","url":"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","contentUrl":"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2025\/02\/CG-Logo-Dark-Blue_Outlines-1.svg","width":"1024","height":"1024","caption":"Content Guru"},"image":{"@id":"https:\/\/www.contentguru.com\/de-de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ContentGuruLtd","https:\/\/x.com\/cgchirp"]}]}},"_links":{"self":[{"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/pages\/5573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/comments?post=5573"}],"version-history":[{"count":0,"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/pages\/5573\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/pages\/682"}],"wp:attachment":[{"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/media?parent=5573"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/www.contentguru.com\/de-de\/wp-json\/wp\/v2\/folder?post=5573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}