{"version":"1.0","provider_name":"Deutsch","provider_url":"https:\/\/www.contentguru.com\/de-de","author_name":"Sandeep Joshi","author_url":"https:\/\/www.contentguru.com\/de-de\/author\/sandeepjoshi\/","title":"Customer Experience Trends 2024: Diese Kennzahlen m\u00fcssen Sie kennen! - Deutsch","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"FKcyEY3F58\"><a href=\"https:\/\/www.contentguru.com\/de-de\/ressourcen\/blogs\/customer-experience-trends-2024\/\">Customer Experience Trends 2024: Diese Kennzahlen m\u00fcssen Sie kennen!<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.contentguru.com\/de-de\/ressourcen\/blogs\/customer-experience-trends-2024\/embed\/#?secret=FKcyEY3F58\" width=\"600\" height=\"338\" title=\"&#8222;Customer Experience Trends 2024: Diese Kennzahlen m\u00fcssen Sie kennen!&#8220; &#8212; Deutsch\" data-secret=\"FKcyEY3F58\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.contentguru.com\/de-de\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.contentguru.com\/de-de\/wp-content\/uploads\/sites\/9\/2026\/02\/Blogs-3-scaled.jpg","thumbnail_width":2560,"thumbnail_height":1463,"description":"Gesellschaft und Technologie entwickeln sich immer schneller weiter. In dieser Schnelligkeit muss sich auch Ihre Customer Experience anpassen, um langfristig zu bestehen. Die Kennzahlen f\u00fcr die Kundenerfahrung, die Sie verwenden, m\u00fcssen mit den Bed\u00fcrfnissen der Gesellschaft und dem Stand der Technologie Schritt halten. Was h\u00e4lt das Jahr 2024 f\u00fcr Ihr CX-Reporting bereit?"}