Panasonic is a Japanese multinational electronics company and world leader in phone and PBX manufacture, with over a quarter-of-a-century’s experience in the business telephony industry. It boasts an 11% market share of the UK PBX/IP market.
Panasonic entered into a storm partnership in 2013 to sell cutting-edge cloud communications services, including multi-site Cloud PBX, throughout the UK, leveraging Panasonic’s extensive distribution network. storm provides Panasonic with the cloud-based counterpart to its highly successful customer-premise communications systems.
The initial services storm portfolio delivered in conjunction with Panasonic includes inbound and outbound Unified Communications services, SIP trunking, Cloud PBX and Cloud Contact Centre.
Northgate Public Services, (NPS), plays a unique role in the delivery of efficient and effective public services. Northgate helps public service providers reduce costs and deliver people-critical services. The strength of these foundations is The Northgate Advantage, a combination of deep public sector expertise and insight, advanced technology platforms and applications, and a portfolio of flexible service delivery options.
In 2013, Content Guru entered into a partnership with leading public sector solutions provider, Northgate Public Services, to offer a range of propositions based on the storm® platform.
The initial focus of the collaboration is on local government, helping councils to give their residents a better customer experience through their customer service centres, whether people choose to call, send texts and emails, go online or use social media. Public sector colleagues will also be able to work together more efficiently using storm.