Content Guru will be sponsoring the Reseller – Best Contact Centre Category at the Comms National Awards 2017.
This staple event of the UK reseller community, organised for many years by Comms Dealer magazine, was created in order to recognise excellence and innovation in the communications sector. The awards celebrate both resellers and vendors across small and medium sized enterprises (SMEs) and larger businesses alike. The award categories on offer range from contact centre and vertical market solutions, to telephony systems and mobile network providers, and are judged by an independent panel of experts. In previous years Content Guru has won both Best SME Telephony System (2016) and Best Enterprise Vertical Market Solution (2014).
The Awards’ 16th annual ceremony will be held on 12th October at London’s Park Lane Hilton in Mayfair. The evening will consist of a three-course meal, drinks and entertainment with a celebrity guest presenter who, by tradition, will be revealed on the night itself. Last year’s host was presenter and former gymnast Gabby Logan, with past hosts including the likes of comedians Patrick Kielty and Hugh Dennis, and television presenter Vernon Kay.
Previously, Content Guru has supported both the Unified Comms and Network Categories, recognising resellers who have developed innovative, cost-effective solutions for SME and enterprise end user clients. This year Content Guru will sponsor the Contact Centre Category, reflecting on its own focus on the multi-channel Customer Engagement Hub, and celebrating others who are innovators in the cloud contact centre space.
Martin Taylor, CMO of Content Guru, commented:
“We are delighted to be renewing our sponsorship of the Comms National Awards, and looking forward to what is sure to be another fantastic evening. Contact centres remain at the heart of the customer engagement hub, a key component in any innovative customer service solution. We will be celebrating resellers who excel in this sector, and are helping evolve the traditional contact centre to meet the ever-expanding demands of today’s consumer.”