Content Guru is set to attend the Call Centre and Customer Services Summit (CCCSS) for a second time this year following a successful event last April. Taking place on 14th and 15th September, this season’s Summit will be held at the Whittlebury Hall Hotel and Spa, Northamptonshire.
Organised twice a year by Forum Events, the CCCSS provides a structured meeting environment in which Call Centre and Customer Service professionals can network and learn about the latest developments in customer service solutions. Delegates attend a series of one-to-one meetings with selected vendors and enjoy a gala networking dinner.
Content Guru will once again be promoting its storm® communications platform, highlighting the latest features of its world-leading multi-channel Cloud Contact Centre solution.
Content Guru Director, Martin Taylor, comments:
“We are delighted to be returning to the Call Centre and Customer Services Summit this September, having had a very rewarding experience at the corresponding event in the spring. The face-to-face format of the Summit provides a great platform for us to showcase our contact centre capabilities, which make up the core component of Content Guru’s award-winning communication services. As organisations of all types face ever-increasing consumer pressure to deliver high quality service, we look forward to sharing our insights in this field.”