Content Guru is proud to have been shortlisted for the finals of the ISPA Awards 2015. The Internet Services Providers’ Association (ISPA) is the UK’s Trade Association for the internet sector, promoting innovation, self-regulation and competition within the industry.
In its 17th year, the ISPA Awards shines a spotlight on companies that help to drive the economy by connecting consumers and businesses. The most rigorous and independent awards in the sector, the ISPA event subjects entries to extensive technical testing and direct customer consultation before whittling them down to a shortlist, with the winners announced on the 2nd of July at the Brewery in London.
44 companies have been named as finalists this year spread across 15 categories. Content Guru is going up against four other companies for the Best Business Use of Cloud award, which identifies cloud providers that help companies adopt and employ cloud technology to improve their business. CG will be judged on its multi-award winning storm LOSS solution which shields utility contact centres from the huge surges in demand that occur during service outages, ensuring that utilities companies avoid substantial regulatory fines for poor customer service.
This builds on previous successes for storm LOSS, which last year was named the “Best Enterprise Vertical Market Solution” at the Comms National Awards, in addition to achieving second place for “Cloud Provider Innovation of the Year” at the 2014 UK IT Awards and making the shortlist for two categories in the IT Europa 2015 Awards. LOSS has also earned praise from across the Atlantic, with Content Guru listed in US magazine CIO Review’s Top 50 Most Promising Utilities Technology Solution Providers of 2014.
Content Guru Managing Director, Sean Taylor commented:
“Content Guru’s sister company, Redwood Technologies, was an early innovator in the field of IP-based communications, and today our storm platform is the latest evolution in this same technology. It’s incredible to see the enormous advancements that the internet has enabled in communications since the mid-1990s, with adoption of cloud communications becoming increasingly widespread, IP-based voice commonplace and multi-channel interactions, including web chat, pervading engagements between businesses and consumers.
“Content Guru has pioneered cloud communications for nearly a decade, and we’re delighted to be recognised for our contributions to the industry.”